Veronica Anthony
Bengaluru
Summary
Dynamic Soft Skills Trainer with a proven track record at Hewlett-Packard, adept at enhancing communication and interpersonal skills. Expert in developing tailored training content and utilizing innovative methodologies, resulting in improved learner engagement and performance. Passionate about fostering positive environments and driving continuous growth through effective coaching and leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Soft Skills Trainer
Hewlett-Packard
Bengaluru
10.2022 - Current
- Conduct comprehensive training sessions for new hires, emphasizing the enhancement of their communication skills to meet organizational standards.
- Perform in-depth training needs analyses for designated teams, identifying improvement areas, and devising personalized development strategies.
- Demonstrate proficiency in people management and conflict resolution, cultivating positive work environments and promptly addressing interpersonal challenges.
- Create customized training content aligned with identified needs and resource availability, ensuring its efficacy in attaining organizational objectives.
- Establish resilient training frameworks by integrating leading practices and inventive methodologies to enhance learning outcomes and encourage ongoing growth.
- Conduct call audits for technical engineers and L1/L1.5 job roles to acknowledge their work and help improve the customers' experience on the call.
- Conduct Refresher Trainings upon ad-hoc requests from Managers.
- Collect feedback from Tech Leads and Quality teams to identify areas for improvement and develop tailored content to address these areas.
- Monitor and evaluate training effectiveness through feedback mechanisms and performance metrics, adjusting strategies as necessary to maximize impact.
- Utilize technology and innovative tools to enhance training delivery and engagement, such as interactive platforms, simulations, and e-learning modules.
- Stay updated on emerging trends and best practices in training and development, continuously seeking opportunities for professional growth and enhancement of training methodologies.
Soft Skills Trainer
Chandigarh Group of Colleges
10.2021 - 05.2022
- Training potential candidates belonging to technical and non-technical background in soft skills.
- Setting up regular Personal interview, Group Discussion and Case Study demo sessions for learner's continuous growth and development.
- Taking regular Soft Skills classes and providing relevant content for interview preparation.
- Developing content on the verbal and soft skills concepts.
English instructor and personality Development Coach
Mastree, Unacademy
11.2020 - 09.2021
- Setting career counseling sessions with learners.
- Training learners on grammatical, vocabulary, reading and comprehension aspects of English.
- Maintaining records of their progress and giving regular feedback after each session.
- Setting evaluation sessions with the guardians of the learners to fully understand training needs.
Personality Development Trainer
Scholars Hub
12.2017 - 04.2019
- Develop comprehensive content tailored to the needs of secondary and senior secondary students, focusing on enhancing English language proficiency and communication skills.
- Deliver engaging in-class training sessions covering voice and accent refinement, English grammar modules, and personality development classes.
- Employ effective teaching methodologies to facilitate interactive learning experiences, catering to diverse learning styles and abilities.
- Assess student progress and performance through regular evaluations, providing constructive feedback and implementing remedial measures as needed.
- Stay abreast of current trends and advancements in language teaching and communication techniques, integrating innovative approaches to optimize learning outcomes.
- Cultivate a supportive and inclusive classroom environment, fostering student confidence, motivation, and enthusiasm for continuous learning and personal growth.
Education
M.A -
Panjab University
01.2020
B.A -
Jesus & Mary College, Delhi University
01.2017
12th - English
CBSE
01.2013
10th - English
CBSE
01.2011
Skills
- Communication Skills
- Teaching
- Leadership Skills
- Presentation Skills
- Interpersonal Skills
- Business Studies
- Training
- Coaching
- Research
- Technical Skills
- Microsoft Office
Certification
- Certified Master Trainer From ILA
- Certified International Trainer from ILA
- Certified Corporate Trainer ILA
- Communication Skills in English from The Academic Council Of uLektz
- Introduction to Soft Skills by TCSion
- Advanced Lean Six Sigma Yellow Belt Certification: CSSC and ISO Certified
Languages
- English
- Punjabi
- Hindi
Extracurricular Activities
- HOPE MONKEY: Hosting shows and events, Core team member: Talk shows, workshops and health shows regarding women and the challenges they have to face in society.
- Nrityanjali Dance Club: Active member of the classical dance society, participated at various platforms and fund-raising shows for children suffering from cancer.
- Animal Lovers' Association, Worked with ALA for protection against cruelty to animals in Chandigarh (outskirts) from 2019-2020.
Hobbies and Interests
- Dancing
- Cooking
- Movie Critic
Research Papers
- Evaluation of Wheat Procurement and Storage Operations in Punjab, Panjab University
- Transforming India’s Green Revolution by Research and Empowerment for Sustainable Good Supplies (TIGRESS), Panjab University
- A Study of Old Age Homes with Special Reference to Chandigarh, Thesis - MA, Panjab University
Social Links - Linkedin
www.linkedin.com/in/veronica-anthony97288592
Timeline
Soft Skills Trainer
Hewlett-Packard
10.2022 - Current
Soft Skills Trainer
Chandigarh Group of Colleges
10.2021 - 05.2022
English instructor and personality Development Coach
Mastree, Unacademy
11.2020 - 09.2021
Personality Development Trainer
Scholars Hub
12.2017 - 04.2019
M.A -
Panjab University
B.A -
Jesus & Mary College, Delhi University
12th - English
CBSE
10th - English
CBSE
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