Veronica Baity
Crown Point
Summary
Compassionate Human Services Case Manager known for high productivity and efficient task completion. Skilled in client assessment, care plan development, and resource coordination. Excel in communication, empathy, and problem-solving to meet diverse client needs. Bring focus on improving client well-being through personalized support and advocacy.
Overview
33
33
years of professional experience
1984
1984
years of post-secondary education
Work History
Human Services Case Manager
Department of Human Services
Chicago
08.1998 - 12.2019
- Managed client assessments to determine eligibility for services and support.
- Developed individualized service plans based on client needs and goals.
- Coordinated resources and services for clients across various programs.
Supervisor
Women Infant and Children
Chicago
09.1986 - 07.1998
- Supervised staff to ensure compliance with nutrition program guidelines.
- Coordinated training sessions for new employees on program policies.
- Evaluated team performance and provided constructive feedback regularly.
Education
Bachelor of Arts - Health Education
Southern Illinois University, Edwardsville
Edwardsville, IL 08.1976 - 08.1983
East St. Louis Senior High School
East St.Louis , ILSkills
- Client assessment
- Service plan development
- Resource coordination
- Case documentation
Timeline
Human Services Case Manager
Department of Human Services
08.1998 - 12.2019
Supervisor
Women Infant and Children
09.1986 - 07.1998
Bachelor of Arts - Health Education
Southern Illinois University, Edwardsville
08.1976 - 08.1983
East St. Louis Senior High School