Summary
Overview
Work History
Education
Skills
Personal Profile:
Timeline
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Veta Ravi Kiran

Secunderabad

Summary

Dynamic professional eager to contribute to a forward-thinking organization by leveraging a strong foundation of knowledge and skills. Committed to exploring new opportunities that drive economic and social value, with a passion for innovating processes and exceeding expectations in fast-paced environments. A proactive approach fosters growth and efficiency, ensuring alignment with organizational goals. Prepared to deliver impactful results through collaboration and creative problem-solving.

Overview

12
12
years of professional experience

Work History

AR – SENIOR ADMINISTRATOR (Team Lead)

RAIN INDUSTRIES LMTD
09.2022 - Current
  • Managed customer interactions regarding past due invoices, ensuring timely payments which improved overall cash flow.
  • Transitioned from handling US44 entity customers to managing BE33 entity customers, broadening my expertise and impact on the accounts receivable process.
  • Maintained a comprehensive portfolio tracker, which streamlined customer follow-up efforts and enhanced collection efficiency.
  • Prepared detailed AR aging reports for US44 & BE33 entity customers using SAP BI, providing essential data for strategic discussions.
  • Compiled and presented AR aging reports for multiple entities (US44, BE33, RCC2000 & DE91) during calls, facilitating effective resolution of past due items.
  • Scheduled regular calls with the business team to address AR aging issues, resulting in quicker resolutions and improved team collaboration.
  • Developed and shared subsequent payment reports for top customers with respective sales heads, which helped keep everyone informed and accountable.
  • Created financial slides on AR for presentation to top-level management, ensuring clarity and transparency in financial reports.
  • Prepared AR collection Standard Operating Procedures (SOPs) that were approved and signed off, establishing clear guidelines for the team.
  • Reconciled statements for top customers and shared updates with management weekly, ensuring accurate tracking and communication of outstanding balances.
  • Automated the deployment of half-yearly Statements of Account (SOA) for customers, significantly reducing processing time from 3 hours to just 30 minutes.
  • Automated and stabilized the Dunning process for US44 and BE33 entities, which improved collection efficiency and reduced manual effort.
  • Ensured no escalations for top dollar and past due customers, maintaining strong relationships and minimizing risk.
  • Provided necessary customer balance information to the audit team, aiding in compliance and accuracy of financial reporting.
  • Collaborated closely with the Cash Application team to ensure all payments were cleared before month-end close, helping maintain financial accuracy.
  • Worked alongside the Sales and Billing teams to resolve long-standing due items, successfully recovering around $8 million USD.
  • Partnered with the business team to gain approvals on credit guidelines, streamlining the credit limit process for customers and improving accuracy by 100%.
  • Job Profile & Responsibilities:
  • Domain: Accounts Receivable

Ass Senior Collection Specialist

CLEAN HARBORS
07.2021 - 09.2022
  • Working closely with customer in securing the payment.
  • Maintaining a track of past due invoices over 90+ accounts and bringing it to current.
  • Preparing the power BI REPORT and sharing across the collections team(CH and SK)
  • Making follow up calls and emails to the customer and ensuring the customer on the timely payment without crossing the due date
  • Demand/Dunning letters who are not making payment or delaying in making the payments
  • Met the quarter close target before the time line
  • Keeping a daily track on Top dollar accounts which avoids escalation and timely payments
  • Preparing the reports(Daily Call, AU, Credits and Untouched) which made feasible to every collector
  • Working closely with Cash APP teams to ensuring unapplied payments to be applied on the correct customer
  • Reducing the OA by working closing with Cash App
  • Helping the Cash Apps team in customer’s payment reconciliation and addressing the issue of No Remittance
  • Also helping the Cash App team in payment resolving queries (No Remittance, Refund,OA,Disputed payments)
  • Meeting all the strategies on time which avoids the escalation
  • Job Profile & Responsibilities:
  • Domain: Accounts Receivable

Collection Specialist

INFOR INDIA PVT LTD
07.2018 - 07.2021
  • Send proactive/Courtesy letter as per the aging of the invoices (-10days & less)
  • Making follow up calls and emails to the customer and ensuring the customer on the timely payment
  • Meeting all the strategies on time which avoids the escalation
  • Addressing the customer disputes and working closely with the concerned department and ensuring the resolution on time
  • Sending Dunning/past due notification letters for the overdue invoices
  • Escalating the process owners wherever required
  • Addressing the customer queries based on the different scenarios
  • Maintaining the group mail on TAT and ensuring all customer queries have cleared from the respective queue
  • Taking care of other reporting activities like SharePoint, Email tracker, Call tracker, Cash Report
  • Not even Single escalation till date from the customer
  • Meeting all business needs on time and ensuring the deliverables on time
  • Preparing Share point and WHO to contact reports and submitting it to the team for easy process flow
  • Providing all required documents to the Regional team members for further proceeding of accounts.
  • Exceeding the set Target on the Monthly basis and maintaining the same pace by having Strategies in place and on time
  • Non Process- Took initiation and conducting the Fun Activity with the team on by weekly basis
  • Prepared Job Aids, which indicates entire process updates and all details in it
  • Preparation of the Cash Flow Report on daily basis and circulating to the team
  • Pulling the Cancellation customer list and sharing it to the Regional team and also updating the further course of action
  • Also working on the OAC accounts wherever we see payment with no remittance information
  • Closely working with Cash App teams as well an ensuring no payment(unapplied) where missed
  • Job Profile & Responsibilities:
  • Domain: Accounts Receivable

Process Developer

GENPACT
06.2013 - 07.2018
  • Timely following-up with vendor in collecting the due payments
  • Closely worked with every department and ensuring in clearing the debit balance
  • Ensuring timely payments without service impact to vendors
  • Chase overdue payments through various modes & prepare reports and action taken on payment recovery from overdue accounts
  • Monitoring Collection Help Desk inbox and respond to queries from internal clients and employees
  • Working on the daily/weekly & monthly reports and ensure the SLAs are met as agreed
  • Performing QRA & MRA reports and delivering to client as per their requirements
  • Also had leverage on Debit balance by intimating the Credit Team on right time for Re- occurring Debt vendors
  • Worked closely on the vendor disputes and resolving in timely manner
  • High priority on escalations and resolving in accurate manner with supporting doc
  • Reviewing the vendor contract and updating them on the due amount furnishing with supporting documents.
  • Perform Accounts reconciliation for key Customers which includes line level details and address issues related to reconciling item
  • Write-offs: Preparing Documentation and approvals for Write-off
  • Maintain an accurate filing system for all Accounts Payable documents
  • Respond to all vendor inquiries, reconcile vendor statements, research and correct discrepancies. Ensuring all new vendors creation by performing research on existing vendors to avoid duplicate set-ups.
  • Performing all checkpoints before setting-up the vendor which avoids the duplicate vendor setup
  • Performing all reports like Daily letters, Stats, Weekly queries & Weekly Dashboard and circulating across the team management
  • Monitoring AP(Vendor Maintenance) Help Desk inbox and respond to queries from internal clients and employees
  • Working on the daily/weekly & monthly reports and ensure the SLAs are met as agreed
  • Closely worked with every department(AP) and resolved vendor queries
  • Ensuring timely payments without service impact to vendors
  • Providing meaningful, concise and clear analysis on P2P operations / SLA / deliverables to senior leadership
  • Enter, verify and audit invoices using ERP
  • Ensure accurate and timely month end processing
  • Assist in the process of month end and year end close
  • Research, identify, and document Issues and avoid Escalations
  • Performing deactivation report and deactivate the vendors in tentative timeline
  • Played a crucial role in Certificate of Insurance by following up with vendors on daily basis to secure the copy
  • Responsible for seamless delivery for Accounts Payable function covering Invoice Processing, vendor Correspondence, Vendor claims, Inter store claims, Invoice audit and month end activities
  • Monitoring DSD correspondence mailbox and provided timely responses to the requestors without missing the TAT
  • Writing down the disbursement for the various reasons(Overpayment, short payment etc)
  • Preparing disbursement with 100% accuracy and ensuring timely resolution to vendor without any service impact
  • Responsible for maintaining consistent quality and ensuring error free invoice and disbursement processing
  • Respond to all vendor inquiries, reconcile vendor statements, research and correct discrepancies
  • Successful transition of Gift Card Process
  • Took a challenging role for smooth transition of Gift cards and brought to Go-live within 6 months
  • Ensuring the timely payments for the Gift cards invoices and maintaining the SLA in green
  • Taking care of Journals from the Preparation to the Completion process
  • Handling the Gift card mailbox and providing the accurate response to the requestors.
  • Submission of Journals for the client approvals within given timeframe
  • Handling the Gift card process of 8 members and assisting the team in new scenarios. Monitor workflow to ensure that the daily workload is consistently completed in line with TAT
  • Job Profile & Responsibilities:
  • Domain: Accounts Receivable and Payable

Education

M.B.A. - Finance

Sri Indu Institute of Management(OU)
01.2012

B. Com. - Comp.

Siddhartha Degree College
01.2009

Intermediate - Math’s, Economics and Commerce

ISO. Jr. College
01.2006

SSC - undefined

Vedic Vidyalaya
01.2004

Skills

  • Customer relationship management expertise

  • Critical thinking skills

  • Self-motivated professional

  • Problem-solving

  • Attention to detail

  • Decision-making

  • Team building and leadership

  • Work Planning and Prioritization

Personal Profile:

  • Name : Veta. Ravi Kiran
  • Father’s Name : Veta. Sudhir Kumar
  • Date of Birth : 25th March, 1989
  • Marital Status : Married
  • Language Proficiency : English, Hindi and Telugu
  • Passport : Valid
  • Visa : USA B1/B2 (Valid till 2026)

Timeline

AR – SENIOR ADMINISTRATOR (Team Lead)

RAIN INDUSTRIES LMTD
09.2022 - Current

Ass Senior Collection Specialist

CLEAN HARBORS
07.2021 - 09.2022

Collection Specialist

INFOR INDIA PVT LTD
07.2018 - 07.2021

Process Developer

GENPACT
06.2013 - 07.2018

B. Com. - Comp.

Siddhartha Degree College

Intermediate - Math’s, Economics and Commerce

ISO. Jr. College

SSC - undefined

Vedic Vidyalaya

M.B.A. - Finance

Sri Indu Institute of Management(OU)

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Veta Ravi Kiran