V Gerard Shanu
Bangalore
Summary
- Career-focused professional with a strong background in accounting and auditing, demonstrating proficiency in MS Office and various financial applications. Experienced in preparing remuneration statements and managing purchase indents through campus UNO application. Skilled in utilizing ZOHO CRM, NetSuite, OneSource, Citrix, and IBM to enhance operational efficiency. Committed to leveraging analytical abilities and interpersonal skills to drive organizational success.
Overview
15
15
years of professional experience
Work History
Office Assistant – Examination Section
SJB Institute of Technology
Bangalore
10.2023 - Current
- Preparing circulars, examination related time tables and staff duty allotment during regular exams.
- Consolidating and reconciliation of remuneration statements for teaching and non teaching faculty members related to exam duty and valuations.
- Raise indents for stationaries and required equipments like xerox and scanning machines, paper cutting machines, cupboards etc., through and application named campus uno.
Sales and Marketing Support Specialist
TALKING TOTEM
Bangalore
09.2022 - Current
- Collected leads from various industries via LinkedIn to enhance outreach efforts.
- Uploaded gathered leads into ZOHO CRM for streamlined management.
- Sent campaign invites to contacts through LinkedIn to boost engagement.
- Presented process documentation on invoicing, improving workflow clarity and efficiency, receiving approval from offshore team.
Invoicing Clerk – Accounts Payables
TALKING TOTEM
Bangalore
09.2021 - 09.2022
- Auditing, invoicing and reconciling statements received for an USA client named '3sixty Integrated' from various vendors for security devices.
- Check the invoices received via email from respective vendors and validating if the invoice is billed with correct PO(Purchase Order) in order to be billed.
- Invoices are billed in an application called ‘Netsuite‘ which is a tool for making payments once after the invoices are billed in the system.
- Application called ‘BOX‘ is used as a sharepoint for Invoices to be uploaded for the project co-ordinators to approve for the invoice to be entered and paid.
- Check the monthly statements received and reconcile to know the status of the payments made and which ones are pending.
- Co-ordinate with USA Finance team via video call in regards to any clarification in the invoices, statements and work accordingly.
- Invoices nearing due dates has to be paid in a weekly 'Check Run' process to ensure all the vendors are paid without any delay.
Advanced Analyst – Tax
ERNST AND YOUNG
Bangalore
05.2018 - 02.2020
- Preparing VAT returns based on the periodicity (Monthly/Bi-Monthly/Quarterly/Semi-Annual and Annual) and compliance calendar for each month which is prepared as per respective filing due dates for specific countries.
- Worked on VAT returns for European region engagements like Ashworth and Parker Limited, Burberry Limited, National Basketball Association Inc, Lifescan Limited, Dynata and Lululemon.
- Validating data when received and updating 'Intrastat tracker' based on the threshold slabs for respective countries.
- E-mails to be sent to Client/Vat Controller in case of any discrepancy in data in regard to VAT rates or if any clarification is required.
- According to the compliance calendar, we should check on the filing deadline dates and file the returns. In case of local office filing, we should follow up with the local office team and get the submission copies.
- After filing or receiving the filed copies, we should upload the same in a tool called 'EY One Space' Internal and collaborate the same to an external application so the client also gets access of all the files which we upload.
- Ensure all the countries VAT returns which were worked are closed in a tool called 'OGM' to avoid conflict with Quality Management.
- Apart from VAT return preparations, aware of process/transaction code and field mappings in a tool called 'One Source' which is used to cross check our excel workings with the draft output taken from the tool.
- Have successfully completed and handed over Burberry Limited Project as requested on time.
- Appreciated by UK team for working on back dated VAT Returns from January 2017 to November 2018 without any errors.
- Appreciated by National Basketball Association Inc client for always delivering their VAT returns on time and maintaining good quality without any re-works or errors.
Lead Associate – Operations
INDECOMM GLOBAL SERVICES PVT LTD
Bangalore
01.2018 - 04.2018
- Got trained and started working under 'Title Search' and 'Pay Off' for Insurance process.
- Checking all the relevant retrieved documents in a particular application.
- Calling County tax collectors to check with the base amount and updating the same.
- Handle all mails which is related to pay off and double check the documents received.
- Check with the bank by calling, collecting the required details and update the payoff document with the principal and interest amount.
Customer Support Executive - Operations
HSBC
Bangalore
08.2015 - 03.2017
- Supported revenue generation for APAC countries within Global Billing System (GBS) team.
- Managed end-to-end KYC processes and account-related documents for charge adjustments.
- Collaborated with Relationship Managers to modify or eliminate transaction charges based on customer documentation.
- Participated in Singapore migration project, receiving on-the-job training from local trainers.
- Executed daily operations for customer transactions including RTGS, NEFT, HSBCnet, Demand Draft, and Cheque.
- Utilized 'Batch Run' tool to process transactions accurately and prevent errors.
- Ensured timely collection of charges from customers before monthly deadlines.
- Analyzed billing accuracy to guarantee proper charges prior to statement issuance.
Senior Executive – Insurance
CAPITA
Bangalore
01.2013 - 01.2015
- As senior Executive worked for insurance-based clients AXA and Friendslife from UK.
- Involved in application to send out digitalized letters to the policy holders reminding for making their monthly premiums.
- Ensuring that all the digitalized letters is sent to the policy holders with in given TAT.
- Identifying and processing of all the matured policies and settling the amount to the policy holders.
- Provide appropriate support and guidance to the family members if the policy holder is deceased and in settling the amount.
- Involve in Training and coaching of junior staff in the team.
- Take on an advanced role on complex assignments. This may include being responsible for reviewing the work of junior staff.
Data Entry Operator
SRI SAI PHARMA
Bangalore
01.2011 - 01.2013
- Worked as a part time Data Entry Operator in for 2 years while pursuing PUC.
Education
Bachelor of Commerce -
SUNRISE UNIVERSITY
Alwar06-2015
II PUC - SABC
DR. AMBEDKAR Pre University College
Bangalore07-2012
SSLC -
515 ARMY Base Workshop High School
Bangalore06-2009
Skills
- Communication and presentation skills
- Planning and organization
- Responsibility and accountability
- Independent work
- Team collaboration
- Pressure management
- Microsoft Office Suite
- Advanced Excel proficiency
- PowerPoint expertise
- Outlook proficiency
- GT&E tool usage
- Citrix experience
- IBM software knowledge
- OGM familiarity
- One Source navigation
- Netsuite utilization
- BOX platform experience
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Languages
- English
- Hindi
- Kannada
- Tamil
- Telugu
Personal Information
- Passport Number: Z4673323
- Date of Birth: 06/24/93
- Nationality: Indian
- Marital Status: Single
Accomplishments
- Appreciated by the National Basketball Association Inc. Client for always delivering their VAT returns on time, and maintaining good quality without any reworks or errors in Ernst and Young
- I was appreciated and acknowledged by Singapore trainers and my team for successfully completing a migration project in a very short period at HSBC
Timeline
Office Assistant – Examination Section
SJB Institute of Technology
10.2023 - Current
Sales and Marketing Support Specialist
TALKING TOTEM
09.2022 - Current
Invoicing Clerk – Accounts Payables
TALKING TOTEM
09.2021 - 09.2022
Advanced Analyst – Tax
ERNST AND YOUNG
05.2018 - 02.2020
Lead Associate – Operations
INDECOMM GLOBAL SERVICES PVT LTD
01.2018 - 04.2018
Customer Support Executive - Operations
HSBC
08.2015 - 03.2017
Senior Executive – Insurance
CAPITA
01.2013 - 01.2015
Data Entry Operator
SRI SAI PHARMA
01.2011 - 01.2013
Bachelor of Commerce -
SUNRISE UNIVERSITY
II PUC - SABC
DR. AMBEDKAR Pre University College
SSLC -
515 ARMY Base Workshop High School
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