VIBHA BANERJEE

• Managing multiple projects of Nielsen and CBS client including full service, ad-hoc projects. which includes track project risks and issues, and developed mitigation plans as needed.
• Alignment with the Project Management Methodology and Strategy. Making sure that methods of data collection are effective and accurate. Work with external data suppliers regarding data accuracy and integrity.
• Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with client, coordination with other client services group, vendors and partners.
• Manage all post-delivery project needs including confirming project close with key stakeholders, preparing invoices, and assuring client satisfaction.
• Measure project performance using appropriate tools and techniques.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

• Manage market research projects of varying scale and complexity
• Provide a high level of client service, ensuring client objectives are met and providing optimization recommendations where appropriate
• Collaborate with internal stakeholders to ensure we deliver excellence to our clients
• Manage all aspects of project/study execution, helping guide the client, internal teams and any external partners through all critical project phases including; Questionnaire ‘logic & content’ review, survey,scripting coordination & review, sample & quota design, fieldwork launch and data checks, fieldwork monitoring and updates
• Data Processing delivery
• Project Closure and invoicing
• Project debriefs
• Manage and maintain quality and project timelines
• Proactively identify potential issues and provide viable solutions

• Maintained accurate and up-to-date records of Hazardous chemicals imported into India, resulting in a 75% reduction in data entry errors
• Coordinated office tasks and support management team with all administrative and clerical functions, ensuring seamless daily operations
• Assisted in the development of a new filing system that increased efficiency by 30%, allowing for quicker access to important documents
• Provided exceptional customer service by promptly responding to inquiries and resolving issues, resulting in a 95% satisfaction rate.