VIBHA HITESH TAMBOSKAR
Mumbai
Summary
Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Teacher
St. Lawrence School
Borivali West
11.2024 - Current
- I got the opportunity to work with the prestigious institution since November 11, 2024.
- Provided individualized instruction to meet the needs of all students.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Participated in workshops, trainings and conferences to improve educational skills.
- Hosted school events, assemblies, and other activities.
Senior Executive
Lumina Datamatics Pvt Ltd
MUMBAI SUBURBAN
08.2023 - 11.2024
- Resolved customer inquiries and complaints requiring management-level escalation.
- Implemented quality control measures to uphold company standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Delegated work to staff, setting priorities and goals.
Senior Executive
Transworld Systems India Pvt Ltd
Navi Mumbai
02.2021 - 08.2023
- Specialist in processing loans for Assurant (single source process).
- Specialist working in multiple queues and with different active mortgage clients via calls and documents.
- Ability to work under pressure.
- Extremely versatile in terms of patterns and ability to adapt to client requirements.
Senior Associate
Kreditech Financial Services
MUMBAI SUBURBAN
04.2018 - 05.2019
- To work as a mediator between the retailer and the customer.
- To convince the customer to take the consumer loan, and proceed with buying the product.
- To call up the customer and help them in processing their personal loan.
- To follow up with the customer regarding the pending documents, also helping them get them uploaded.
- To call the customer and update them about the EMI procedure.
- To solve the customer queries via calls, emails, and also chat.
- To call the customer for the collection of EMI.
- (Soft collections/Debt collections both)
Executive
INTELENET GLOBAL SERVICES
MUMBAI SUBURBAN
11.2014 - 08.2016
- To work on the targets set by the company and client for delayed repayment for a rail industry based in the UK.
- To work on the emails and letters sent by the customer.
- To investigate and check if the claim sent by the customer is valid or invalid.
- To repay the customer if the claim is valid, or deny repayment if it is not valid, through email.
- To ensure that the compensation given is accurate in the form of vouchers or checks.
Education
BSC - Chemistry
Rizvi College
Bandra West03-2020
HSC - Science
Bhavans College
Andheri West03-2010
SSC -
St. Xaviers High School
Goregaon03-2008
Skills
- Microsoft Office Word
- Microsoft Office Excel
- Microsoft Office PowerPoint (Basic)
- Internet browsing
- MSCIT
Hobbies and Interests
- Dancing
- Singing
- Travelling
Personal Information
- Age: 30
- Date of Birth: 08/21/92
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
- I do hereby declare that the above information is true to the best of my knowledge.
Timeline
Teacher
St. Lawrence School
11.2024 - Current
Senior Executive
Lumina Datamatics Pvt Ltd
08.2023 - 11.2024
Senior Executive
Transworld Systems India Pvt Ltd
02.2021 - 08.2023
Senior Associate
Kreditech Financial Services
04.2018 - 05.2019
Executive
INTELENET GLOBAL SERVICES
11.2014 - 08.2016
BSC - Chemistry
Rizvi College
HSC - Science
Bhavans College
SSC -
St. Xaviers High School
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