Vibha Parmar

. Managing direct reporties , a team of 4 people towards driving growth for the company.

· Responsible for driving sales in region for Off Line Sales

· On boarding of new clients in Restaurants, F & B, Beauty and Health Space

· Client Relationship and New Business Development.

· Client acquisition and ensure support in regards to Account Management.

· Ensure Customer delight and value proposition

· Ensure Seamless Customer Feedback and evaluate areas of improvement.

· Inter department coordination

· Ensure timely and accurate MIS

· Collaborating existing and new clients and push sales

• To generate demand as well as supply for new properties, Precisely 2/3/4/5 BHK’s
• To drive demand through direct and channel sales to accumulate new inventory acquisitions
• Creating a win-win situation between company and owners by adhering to processes
• Maintaining high level of PR with inventory owners in order to create good reference base
• Creating synergy between the ops and transformation team until the property goes live.

• Reporting to Founder & CEO
• To lead the sales team to increase revenue thru various sales channels
• Channel Management - Recruiting and managing various travel agents
• Creating & executing B2B
• Platform to maximize top line
• Empaneling new hotels Pan India on the platforms of JoyStays
• Handling queries and converting leads into business

Achievements :

• Successfully added inventory of 15000+ rooms for JoyStays
• Managed top-line of 2.0 Cr per financial year
• On boarded brands like : Lemon Tree, Royal Orchid, The Leela, Six Senses Portfolio’s.

• Seek , identify and work with new and potential clients
• Create sales pitch and materials
• Work with directors on sales and marketing plan
• Create and follow up with corporate for bookings , R&R and events
• Conduct sales meeting with clients and give them the best possible solution compare to competition
• Achievements:
• Promoted to General Manager - Sales from Manager -Sales in April 2019 based on performance
• Created Top of the mind recall for La habbana as a brand and enhanced repeat customers
• Curated best events and R&R for corporates like Godrej Properties , M&M ,CIMS , Reliance Group, Bajaj Alliance, Microsoft and L&T to name a few.

• Reporting to Operation Manager
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival.
• Regularly monitoring and improving customer experience.
• Actively listen to and resolve complaints.
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.
• POC for designated hotels solving their queries and complaints.