Vibha Parodkar
Madgaon
Summary
- Committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.
- Multi-talented Content Writer well-versed in research, writing and editing a wide range of content. Comfortable working with little oversight to write interesting, clean and clear copy. Skilled in content management systems, online content publishing software and SEO.
- Senior IT Analyst at Tata Consultancy Services, India. Having 6 years of IT experience in Software development. And 4+ years of relevant experience in Salesforce Administration and Development. Highly adept in understanding client requirements, assessing feasibility and providing resolution. Experienced in leading teams. Certified Salesforce Admin. Certified RPA AA developer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Content Writer
MARS by Sheroes
Madgaon
03.2024 - Current
- Craft compelling and personalized Statements of Purpose (SOPs) for individuals applying to academic programs, visa applications, and other professional purposes.
- Conducted thorough client consultations to gather relevant information and tailor SOPs accordingly.
- Edited and proofread SOPs to ensure grammatical accuracy, clarity, and adherence to specific guidelines.
- Customize SOPs to highlight the client’s strengths, achievements, and aspirations while adhering to word limits and formatting guidelines.
- Collaborated with clients to incorporate their feedback and make necessary revisions.
- Stay updated with the latest trends and best practices in SOP writing and higher education application processes.
Salesforce Developer
Tata Consultancy Services
Mumbai
01.2021 - 09.2022
- Designed and deployed Validation Rules, Page layout, picklist fields, and Process Builder
- Experience in managing user access and security settings using organisation-wide default, Permission sets, roles, profiles and Sharing rules
- Extensive experience in creating/ modifying Custom Objects, Fields, Field Dependencies Relationships, Page Layouts, Record Types
- SFDC Service Cloud Consultant in Puma Energy: Configures Service cloud to meet business requirements like Email-to-case, and Escalations
- Worked on automation tools to handle case management
- Experience in unit testing, creating test methods and Ensuring test coverage
- Created knowledge documentation
Salesforce Administrator
Tata Consultancy Services
Mumbai
01.2019 - 01.2021
- Responsible for creating and updating mass records using Data loader, Workbench and Salesforce Inspector
- Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
- Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
Robotic Process Automation Engineer
Tata Consultancy Services
Mumbai
01.2017 - 01.2019
- Trained developers and quality assurance team members in automation programs and processes
- Generated process models illustrating automation engineering progress, specifications and details
- Maintained, debugged and optimized automation programs
- Discussed requirements and processes with project managers and developers.
Newsletter Editor
Tata Consultancy Services
Pune
03.2018 - 10.2018
- Created monthly email campaigns to promote new newsletter releases.
- Maintained a library of images and graphics for use in newsletters.
- Edited articles for accuracy, grammar, spelling, punctuation, and style consistency.
- Proofread all written material prior to publication for grammar, punctuation and spelling errors.
- Wrote stories, articles, or newsletters for publication.
Education
Bachelor of Engineering - Electronics And Telecommucation Engineering
Padre Conceicao College of Engineering
Verna, GA12.2016
Skills
- Writing, editing, and proofreading
- News writing skills
- Proofreading skills
- Creative Thinking
- Content Creation
- Team Building and Leadership
- Salesforce CRM
- Classes
- Test Classes
- Salesforcecom Administration
- Apex Data Loader
- Workbench
- SOQL
- RPA
Certification
- Secret Sauce for Good Writing (Udemy)
- Salesforce Certified Administrator (SCA)
- RPA Automation Anywhere
Accomplishments
- Service & Commitment Award - Tata Consultancy Services Feb 2022 In recognition of 5 years of dedicated service
- On The Spot Award - Snehal Mahajan Aug 2021
- Best Team Award - Ananth Jayaram May 2021
- On The Spot Award - Snehal Mahajan Nov 2020
- Service & Commitment Award - Tata Consultancy Services Feb 2020 In recognition of 3 years of dedicated service
- Star Team Award - KeyBank Account Jan 2019
- On The Spot Award - Prashant Nirgude May 2018
- Best Team Award - Rojer Jayakumar Nov 2017
- ILP Kudos Award - Raj Kishore Jha Jun 2017
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Timeline
Content Writer
MARS by Sheroes
03.2024 - Current
Salesforce Developer
Tata Consultancy Services
01.2021 - 09.2022
Salesforce Administrator
Tata Consultancy Services
01.2019 - 01.2021
Newsletter Editor
Tata Consultancy Services
03.2018 - 10.2018
Robotic Process Automation Engineer
Tata Consultancy Services
01.2017 - 01.2019
Bachelor of Engineering - Electronics And Telecommucation Engineering
Padre Conceicao College of Engineering
- Secret Sauce for Good Writing (Udemy)
- Salesforce Certified Administrator (SCA)
- RPA Automation Anywhere
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