Vibhav Mishra
Project Manager
NOIDA
Summary
Dynamic Project Manager with 16+ years of diverse experience in Telecom, BFSI, Market Research, and Energy Utilities sectors. Proven track record in streamlining business operations, overseeing financial management, and optimizing resource allocation for seamless project execution.
Expertise includes driving business process excellence, consulting, change management, and digital transformation while cultivating strong client relationships. Proficient in monitoring project progress through strict adherence to schedules and budgets, effectively leading production teams, identifying challenges, and implementing strategic solutions to achieve organizational goals.
Overview
17
17
years of professional experience
6
6
Certifications
6
6
years of post-secondary education
Work History
Project Manager
Birlasoft
01.2019 - Current
- Product strategy finalization with the technical roadmap, defining and executing the product and solutions, and ensuring alignment with client and vendor expectations.
- Leveraging the various AI applications for task scheduling and other resource management activities.
- Manage end-to-end delivery operations with a team of 65+ people onsite and offshore, overseeing multiple technology projects for global customers in the BFSI industry.
- Responsible for solution management, pre-sales, revenue (over $8.0 million), P&L, customer satisfaction, and people retention for strategic customers.
- Manage and grow current delivery with defined quality, and provide value addition to clients to achieve excellent CSAT scores.
- Working closely with engineering teams and vendors to design and implement solutions. Machine learning applications are used to identify trends, predict risks, and track customer demand, allowing companies to adapt quickly.
- Seamless collaboration using Einstein Trust Layer with the various teams for end-to-end integration of the product with the client environment.
- Effectively managing stakeholders to communicate technical concepts and product vision to leadership, external partners, and cross-functional teams, to drive alignment and adoption.
- Managing the budget, monthly invoices, audit compliance, and maintaining accurate financial records, ensuring that projects are delivered on deadline and up to required standards.
Business Analyst SME
Birlasoft
01.2018 - 12.2018
- Business Process Improvement: Led process and governance enhancements within the SwissRe ATLAS Program, creating SOPs, BRDs, FRDs, and end-user training materials.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement. Established a Change Control Board for efficient business requirement capture and management.
- Data Analysis and Reporting: Analyzed business drivers, synthesized findings into actionable presentations, and created a knowledge management library for reusable assets, and streamlined intelligence outcomes.
- Stakeholder Engagement: Conducted interviews with business users to gather requirements, collated feedback, and worked closely with technical teams to align IT solutions with business needs.
- Project Management Support: Supported project management through sprint tracking, testing criteria establishment, and UAT/end-client testing support.
- PMO Responsibilities: Contributed to organizational policy enforcement, conducted JIRA sanity checks, advised various leadership reporting for visionary decicions.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Business Change Analyst
Espire Infolabs
03.2016 - 01.2018
- Business Case Development: Developed measurable business cases that supported ROI analysis and informed strategic decisions.
- Worked closely with senior management to align change initiatives with overarching business objectives, maintaining a strategic focus throughout implementation phases.
- Project Coordination: Directed a team of 22, managed tasks and deliveries, and facilitated Scrum activities using ServiceNow.
- Project Execution: Managed mini rollouts and customer service projects, ensuring seamless coordination with various bank divisions and departments.
- Documentation: Authored BRDs, FRDs, test planning, UAT documents, and project plans for technical deliveries.
- Risk Management: Identified and resolved key project risks, escalating issues as necessary to ensure smooth execution.
- Post-Implementation Activities: Created sign-off documents and closure checklists to ensure compliance and project completion.
Business Intelligence Analyst
IBM
06.2015 - 03.2016
- Managed the Airtel BI project for the Sri Lanka and India regions for the 5G rollouts.
- Reduced manual data entry errors by automating routine tasks using SQL scripts and ETL tools.
- Championed a data-driven culture within the organization by promoting the use of analytics tools and methodologies across departments.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Evaluated BI tool options, selected best-fit solutions based on cost-benefit analyses, ensuring optimal return on investment.
- Mentored junior analysts in advanced statistical techniques to enhance their skillsets in developing meaningful business insights.
Business Analyst
Tata Consultancy Services
10.2014 - 06.2015
- Business Analyst – Nielsen
Business Analyst
VTech Solutions
03.2011 - 02.2014
- Business Analyst – Vodafone
Associate Consultant
NCR Corporation
06.2009 - 01.2011
- Associate Consultant – Implementation Engineer
Education
Master of Science - Management Information Systems
Swinburne University of Technology
Melbourne, Australia 02.2011 - 06.2013
Bachelor of Science - Computer Science
Uttar Pradesh Technical University
Kanpur, India 07.2005 - 06.2009
Skills
Certification
PMP - Project Management Professional
Timeline
Data Landscape of GenAI for the Project Managers
12-2025
Generative AI overview for the Project Managers
11-2025
Agentic AI and AI Agents for the Project Managers
09-2025
PMP - Project Management Professional
07-2025
Prompt Engineering for ChatGPT
07-2025
Oil and Gas Industry and Operations and Market
03-2025
Project Manager
Birlasoft
01.2019 - Current
Business Analyst SME
Birlasoft
01.2018 - 12.2018
Business Change Analyst
Espire Infolabs
03.2016 - 01.2018
Business Intelligence Analyst
IBM
06.2015 - 03.2016
Business Analyst
Tata Consultancy Services
10.2014 - 06.2015
Business Analyst
VTech Solutions
03.2011 - 02.2014
Master of Science - Management Information Systems
Swinburne University of Technology
02.2011 - 06.2013
Associate Consultant
NCR Corporation
06.2009 - 01.2011
Bachelor of Science - Computer Science
Uttar Pradesh Technical University
07.2005 - 06.2009