Vibhav Gupta

• Prioritized roadmap in order to achieve product goals and metrics.
• Coordinated project planning and execution with team members and team leads.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Liaised with clients to better understand business needs and current market landscape.
• Monitored market trends and competitor performance to update promotional strategies.

Distribution Management System

• Established secondary sales automation platform across business division - Distribution Management System ( DMS ).
• Drive continuous improvement in the platform basis business requirement, statutory requirements, and improvement of user experience using analytics.
• Enrolled 40% of channel partners into DMS for sales excellence and automation.
• Analyzed 70% of total sales data by generating various insights
  using analytical tools like Tableau for schemes planning and cost reduction.

Market Intelligence and Strategy Building

• Researched competitive landscape to report key insights on market leaders.
• Performed A/B testing to identify issues and devise solutions.
• Researched and compiled data to prepare competitors analysis and trend analysis quarter on quarter (Q-o-Q) for business development.
• Conducted market research to identify new opportunities and target markets.

Product Management

• Worked closely with product management team to learn daily duties and assisted them with product life cycle management with data gathering.
• Evaluated primary researched data to find actionable insights and make product recommendations for product roadmap.
• Collaborated with product managers and engineering team to document, validate and monitor new product planning and development.
• Overlooked pricing of the assigned category products for maintaining segment profitability.

• Part of Payment Reconciliation & Investigations - Risk Hub team; reconciliation of NOSTRO accounts
• Fraud Investigation: Analyzed, escalated, and reported fraudulent
  transactions of the customers
• Handled multiple queries related to customer account transactional
  database using SQL
• Established strategy for operations reporting and analytics, identifying key needs for deliverables.
• Investigated allegations to check validity and recommend actions to minimize risk.