Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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VIBHUTI SHARMA

VIBHUTI SHARMA

FLIGHT ATTENDANT
Delhi,DL

Summary

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company productivity and reputation.

Reliable and Friendly customer-oriented professional who is energetic, outgoing, and detail-focused. Able to manage multiple responsibilities and people simultaneously while providing exceptional customer service and support.

Overview

2
2
Certifications
6
6
years of post-secondary education
5
5
years of professional experience

Work History

BUSINESS CLASS FLIGHT ATTENDANT-QATAR AIRWAYS

.
DOHA, QATAR
01.2018 - 02.2021
  • Flight Attendant with special intensive safety and customer service Training.
  • Coordinate all communications with Cockpit and Cabin crew.
  • Providing personalized service to the Business class customers.
  • Managing the team of people.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed team communications and information for meetings.

INTERNATIONAL FLIGHT ATTENDANT-JET AIRWAYS

.
NEW DELHI, INDIA
11.2015 - 09.2017
  • Providing information guidance and assistance for Safety and comfort to passengers on board Aircraft.
  • Present emergency equipment and give instructions, Monitor all Transactions and ensure compliance to quality regulations and maintain effective relationships with clients.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.

PROCESS ASSOCIATE-INTERGLOBE TECHNOLOGIES

.
GURGAON, INDIA
07.2015 - 10.2015
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Monitor all Transactions and ensure compliance to quality regulations and maintain effective relationships with clients.
  • Manage everyday activities and inform supervisor appropriately.
  • Analyze all the issues of internal and external clients and provide effective resolutions for the same.

Education

MBA -

Narsee Monjee Institute Of Management Studies
MUMBAI
07.2020 - 07.2022

Bachelor of Science - B.Sc (Hons) Biotechnology

Amity Uiversity
Noida
07.2013 - 07.2015

Completed Senior Secondary From CBSE AISSCE - Physics, Chemistry , Biology , Biotechnology

Kendriya Vidyalaya No 3 Delhi Cantt
New Delhi
03.2011 - 03.2012

Completed 10th Standard From CBSE AISSCE -

Kendriya Vidyalaya No 3 Delhi Cantt
New Delhi
03.2009 - 03.2010

Skills

Strong Interpersonal and communication skills

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Accomplishments

  • Received many appreciations from customers for providing the best service.

Certification

First Aid Certification

Timeline

MBA -

Narsee Monjee Institute Of Management Studies
07.2020 - 07.2022

BUSINESS CLASS FLIGHT ATTENDANT-QATAR AIRWAYS

.
01.2018 - 02.2021

INTERNATIONAL FLIGHT ATTENDANT-JET AIRWAYS

.
11.2015 - 09.2017

PROCESS ASSOCIATE-INTERGLOBE TECHNOLOGIES

.
07.2015 - 10.2015

Bachelor of Science - B.Sc (Hons) Biotechnology

Amity Uiversity
07.2013 - 07.2015

Completed Senior Secondary From CBSE AISSCE - Physics, Chemistry , Biology , Biotechnology

Kendriya Vidyalaya No 3 Delhi Cantt
03.2011 - 03.2012

Completed 10th Standard From CBSE AISSCE -

Kendriya Vidyalaya No 3 Delhi Cantt
03.2009 - 03.2010

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