VIBHUTI SHARMA
FLIGHT ATTENDANT
Delhi,DL
Summary
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company productivity and reputation.
Reliable and Friendly customer-oriented professional who is energetic, outgoing, and detail-focused. Able to manage multiple responsibilities and people simultaneously while providing exceptional customer service and support.
Overview
2
2
Certifications
6
6
years of post-secondary education
5
5
years of professional experience
Work History
BUSINESS CLASS FLIGHT ATTENDANT-QATAR AIRWAYS
.
DOHA, QATAR
01.2018 - 02.2021
- Flight Attendant with special intensive safety and customer service Training.
- Coordinate all communications with Cockpit and Cabin crew.
- Providing personalized service to the Business class customers.
- Managing the team of people.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed team communications and information for meetings.
INTERNATIONAL FLIGHT ATTENDANT-JET AIRWAYS
.
NEW DELHI, INDIA
11.2015 - 09.2017
- Providing information guidance and assistance for Safety and comfort to passengers on board Aircraft.
- Present emergency equipment and give instructions, Monitor all Transactions and ensure compliance to quality regulations and maintain effective relationships with clients.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
PROCESS ASSOCIATE-INTERGLOBE TECHNOLOGIES
.
GURGAON, INDIA
07.2015 - 10.2015
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Monitor all Transactions and ensure compliance to quality regulations and maintain effective relationships with clients.
- Manage everyday activities and inform supervisor appropriately.
- Analyze all the issues of internal and external clients and provide effective resolutions for the same.
Education
MBA -
Narsee Monjee Institute Of Management Studies
MUMBAI 07.2020 - 07.2022
Bachelor of Science - B.Sc (Hons) Biotechnology
Amity Uiversity
Noida 07.2013 - 07.2015
Completed Senior Secondary From CBSE AISSCE - Physics, Chemistry , Biology , Biotechnology
Kendriya Vidyalaya No 3 Delhi Cantt
New Delhi 03.2011 - 03.2012
Completed 10th Standard From CBSE AISSCE -
Kendriya Vidyalaya No 3 Delhi Cantt
New Delhi 03.2009 - 03.2010
Skills
Strong Interpersonal and communication skills
Experience of fast paced and high profile work
IT Proficiency: MS Office, MS Word, MS Power Point, MS Excel
Confident and Positive Attitude
Cross cultural sensitivity
Relationship-Building
Warm Personality
Problem solving skills
Sincerity and Honesty
Multitasking abilities
Accomplishments
- Received many appreciations from customers for providing the best service.
Certification
First Aid Certification
Timeline
MBA -
Narsee Monjee Institute Of Management Studies
07.2020 - 07.2022
BUSINESS CLASS FLIGHT ATTENDANT-QATAR AIRWAYS
.
01.2018 - 02.2021
INTERNATIONAL FLIGHT ATTENDANT-JET AIRWAYS
.
11.2015 - 09.2017
PROCESS ASSOCIATE-INTERGLOBE TECHNOLOGIES
.
07.2015 - 10.2015
Bachelor of Science - B.Sc (Hons) Biotechnology
Amity Uiversity
07.2013 - 07.2015
Completed Senior Secondary From CBSE AISSCE - Physics, Chemistry , Biology , Biotechnology
Kendriya Vidyalaya No 3 Delhi Cantt
03.2011 - 03.2012
Completed 10th Standard From CBSE AISSCE -
Kendriya Vidyalaya No 3 Delhi Cantt
03.2009 - 03.2010