Summary
Overview
Work History
Education
Skills
Certification
Timeline
DECLARATION
CustomerServiceRepresentative
VICKY DEVIDASJI HARSHE

VICKY DEVIDASJI HARSHE

Nagpur

Summary

Innovative professional with a diverse skill set committed to driving organizational success. Leverages expertise in problem-solving and adaptability to contribute effectively in collaborative environments. Seeks opportunities that promote growth while making a meaningful impact in fast-paced settings.

Overview

1
1
Language
3
3
Certifications
8
8
years of professional experience

Work History

Apprentice & Outsource (In Admin Dept.)

MSEDCL, O & M, Bundgarden Division, Pune
01.2023 - 06.2024
  • Managed workflow by assigning daily tasks to administrative employees, ensuring timely completion and accuracy.
  • Generated memos, emails, and reports to facilitate communication and decision-making.
  • Respond to questions and requests for information.
  • Answer incoming calls and assume other receptionist duties when needed.
  • Converted raw documents into Marathi in Word files to enhance accessibility for Marathi-speaking stakeholders.
  • Maintaining office files and checking daily emails.

Admin Assistant

National Power Training Institute (NPTI), WR, Nagpur
10.2021 - 02.2023
  • Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly.
  • Respond to questions and requests for information.
  • Answered incoming calls and assumed other receptionist duties.
  • Assisted in training staff members and new hires to enhance onboarding experience.
  • Generated memos, emails, and reports to facilitate communication and documentation.
  • Implemented and monitored programs as instructed by management.
  • Maintained office supplies by checking inventory and ordering items to ensure availability.
  • Ensured efficient office functionality by taking charge of computer systems, copy machines, and email communications.

Supervisor (In MSEB Department)

AFSA, CA Road, Nagpur
02.2019 - 11.2019
  • Presented information accurately and made it accessible to subordinate personnel.
  • Monitors performance of the product, maintains product manuals.
  • Provided regular reports and feedback on service requests to all reports.
  • Provided detailed information on machine faults to facilitate timely resolution.
  • If there is some problem in meters, then its information should be forwarded correctly and they then change the meters.
  • Ensured thorough testing of information systems to maintain data integrity.

Information Management Technology (IMT)

LOGICASH
06.2016 - 11.2017
  • Documented machine faults to assist in troubleshooting and resolution.
  • Worked alongside technical programmers.
  • Gathered information about technical problems and tried to solve it in the right way.
  • Monitored performance of the product and maintained product manuals.
  • Provided regular reports to all Banking Clients on their service requests.
  • If any problem occurred in ATM machine, then regarded problem has been forwarded correctly.
  • Domain: IT + Banking

Education

MA - English

Sevasadan Varishtha Mahavidyalaya
Nagpur
02-2023

ITI - Electrician

Parshuram ITI
Nagpur
07-2020

BA - undefined

Maharashtra Gandhi Smarak Nidhi, Kasturba Bhavan
Nagpur
06-2020

HSC - undefined

Hadas Jr. college
Ramdaspeth, Nagpur
02-2012

SSC - undefined

Hadas High School
Ramdaspeth, Nagpur
03-2010

Skills

Tally ERP

MS-Office

Data entry

Hardware installation and maintenance

English Typing (Speed 40)

Marathi Typing (Speed 30)

Time management

Problem-solving

Teamwork and collaboration

Certification

Full Term Apprentice in “ELECTRICIAN” Trade from MSEDCL, O & M, Bundgarden Division, Pune, Maharashtra

Timeline

Apprentice & Outsource (In Admin Dept.)

MSEDCL, O & M, Bundgarden Division, Pune
01.2023 - 06.2024

Admin Assistant

National Power Training Institute (NPTI), WR, Nagpur
10.2021 - 02.2023

Supervisor (In MSEB Department)

AFSA, CA Road, Nagpur
02.2019 - 11.2019

Information Management Technology (IMT)

LOGICASH
06.2016 - 11.2017

SSC - undefined

Hadas High School

HSC - undefined

Hadas Jr. college

BA - undefined

Maharashtra Gandhi Smarak Nidhi, Kasturba Bhavan

ITI - Electrician

Parshuram ITI

MA - English

Sevasadan Varishtha Mahavidyalaya

DECLARATION

I do hereby declare that the above information is true and the required documents are enclosed with this resume to the best of my knowledge. Date: Nagpur Place: VICKY DEVIDASJI HARSHE
VICKY DEVIDASJI HARSHE