Vicky Kathare

• Settle medical claims on behalf of client.

• Currently working as a SME. • My responsibilities include: conducting team huddles, providing

floor support, allocating claims, auditing calls and quality analysis.

• Carried out daily duties accurately and efficiently.

• Achieved sales goals and service targets and securing new customer relationships.
• Described product and service details to customers.

• Achieved results by working with staff to meet established targets.
• Monitored workflow to improve employee time management and increase productivity