Vicky Puhal
Uchana Jind
Summary
Dedicated professional known for enhancing customer satisfaction through effective problem-solving and interpersonal skills. Proven ability to collaborate with diverse teams to drive service excellence and achieve project goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Professional home service
Urban company
THANE WEST
07.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Managed household errands and other essential duties.
CET exam qualified
HSSC haryana
Uchana Jind
08.2025 - 12.2025
Education
Bachelor of Arts - Arts Education
K.M.Govt. College Narwana Jind Haryana
Narwana Nd Haryana 04-2014
Skills
- Customer service
- Team collaboration
- Project management
- Conflict resolution
- Learning facilitation
- Creative problem solving
Languages
Hindi
Beginner
A1
English
Beginner
A1
Certification
Conductor licence from govt haryana
Affiliations
NSS volunteers certificate government of haryana
Timeline
CET exam qualified
HSSC haryana
08.2025 - 12.2025
Professional home service
Urban company
07.2023 - Current
Bachelor of Arts - Arts Education
K.M.Govt. College Narwana Jind Haryana