Vicky Rastogi
Finance And Administration
Delhi
Summary
Dynamic Relationship Manager with 8 years of extensive experience in client relationship management and business development. Expertise in problem anticipation and resolution, complemented by strong time management skills, drives the achievement of organizational goals. Proven ability to establish and nurture long-term client relationships while enhancing service quality and productivity. A proactive leader focused on delivering exceptional customer service and fostering loyalty through effective communication and innovative solutions. Ready to leverage a diverse skill set to excel in a Team Leader position.
Overview
9
9
years of professional experience
1
1
Language
Work History
Finance and Administration Practitioner
IBM INDIA PVT LTD
11.2022 - 01.2025
- Managed financial resources, ensuring optimal allocation and utilization for maximum efficiency.
- Developed and implemented innovative strategies to enhance service delivery and client satisfaction.
- Fostered relationships with key stakeholders to drive business growth and collaboration.
- Analyzed financial data to inform decision-making and support strategic initiatives.
- Led cross-functional teams to achieve project milestones and enhance operational effectiveness.
Team Leader
Prime Auto Cars LTD
08.2020 - 10.2022
- Company Overview: (Renault)
- Led a team to achieve sales targets and improve service quality at Prime Auto Cars LTD (Renault).
- Enhanced customer satisfaction by implementing innovative solutions and resolving issues proactively.
- Fostered strong relationships with clients, ensuring loyalty and repeat business.
- Managed financial resources effectively, optimizing operational costs while maintaining service excellence.
- Trained and mentored team members to enhance performance and promote professional growth.
- (Renault)
Relationship Manager
ASB Automobiles PVT LTD
06.2019 - 07.2020
- Company Overview: (KIA)
- Cultivated and strengthened client relationships, ensuring high satisfaction and loyalty.
- Developed strategic sales initiatives, increasing customer engagement and retention.
- Collaborated with cross-functional teams to enhance service delivery and operational efficiency.
- Led training sessions for staff on customer service excellence and problem resolution.
- Analyzed market trends to identify growth opportunities and improve service offerings.
- (KIA)
Relationship Manager
T.R Sawhney PVT LTD
02.2016 - 05.2019
- Established strong client relationships to drive business development.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Basically Sale a Private Vehicle in Maruti Nexa Showroom
Education
Bachelor of Arts - Bachelor of Arts in English, Department Honors
Sunrise University
05.2017 - 07.2019
High School Diploma -
National Institute of Open Schooling
Noida, India 04.2001 -
Skills
Problem Anticipation and Resolution
Timeline
Finance and Administration Practitioner
IBM INDIA PVT LTD
11.2022 - 01.2025
Team Leader
Prime Auto Cars LTD
08.2020 - 10.2022
Relationship Manager
ASB Automobiles PVT LTD
06.2019 - 07.2020
Bachelor of Arts - Bachelor of Arts in English, Department Honors
Sunrise University
05.2017 - 07.2019
Relationship Manager
T.R Sawhney PVT LTD
02.2016 - 05.2019
High School Diploma -
National Institute of Open Schooling
04.2001 -
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