Vicky Serrano
Lafayette
Summary
Dedicated professional with strong customer service and problem-solving skills. Proven ability to manage time effectively and collaborate within teams to enhance customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Pre Delivery Inspecter
WWS
Lafayette, IN
08.2025 - 02.2026
- Inspected vehicles for quality assurance to ensure compliance with safety standards.
- Conducted pre-delivery checks to verify functionality of features and systems.
- Collaborated with teams to resolve discrepancies and improve inspection processes.
- Documented findings in inspection reports for accurate records and accountability.
- Contributed to a positive work environment by consistently demonstrating professionalism, collaboration, and a strong work ethic.
General Merchandiser
Meijer
Lafayette, IN
03.2024 - 04.2025
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Collaborated with team members to optimize merchandising displays, enhancing customer engagement.
Server
Lindo Mexico Restaurant
Lafayette, IN
01.2021 - 03.2024
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Managed multiple tables efficiently, prioritizing tasks to streamline service flow during peak hours.
- Collaborated with kitchen staff to communicate orders accurately and maintain menu consistency.
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and utensils.
Education
High School Diploma -
William Henry Harrison High School
Lafayette, IN05-2025
Skills
- Leadership qualities
- Teamwork
- Customer service
- Problem-solving
- Time management
- Organizational skills
- Bilingual in English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pre Delivery Inspecter
WWS
08.2025 - 02.2026
General Merchandiser
Meijer
03.2024 - 04.2025
Server
Lindo Mexico Restaurant
01.2021 - 03.2024
High School Diploma -
William Henry Harrison High School