Timeline
Work Preference
Work History
Overview
Education
Skills
Summary
Languages
Hi, I’m

Vicky Sharma

Jammu,DL

Timeline

Manager

Delhivery
08.2021 - Current

Dr. D. Y. Patil Institute of Engineering

Bachelor Of Engineering from Civil Engineering
08.2017 - 07.2021

Work Preference

Desired Job Title

Manager

Work Type

Full Time

Location Preference

HybridOn-SiteRemote

Important To Me

Career advancementCompany Culture

Work History

Delhivery

Manager
08.2021 - Current

Job overview

  • Assisted in project coordination, ensuring adherence to timelines and deliverables.
  • Supported team members with routine tasks, fostering a collaborative work environment.
  • Learned operational protocols and procedures to enhance workflow efficiency.
  • Adapted quickly to changing priorities, maintaining focus on critical objectives.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Overview

4
years of professional experience
4
years of post-secondary education

Education

Dr. D. Y. Patil Institute of Engineering
Akurdi, Pune

Bachelor Of Engineering from Civil Engineering
08.2017 - 07.2021

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Documentation and reporting
  • Operations management
  • Customer relationship management (CRM)

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Languages

English
Hindi
Dogri

Similar Profiles

CREATE PROFILE
Vicky Sharma