Vignesh Arjunan
Chennai
Summary
Results-driven Quality Assurance Manager with strong background in developing and implementing quality control systems. Proven ability to streamline processes, reduce defects, and enhance productivity. Effective communicator skilled in leading cross-functional teams to achieve compliance and regulatory standards. Committed to driving continuous improvement and delivering high quality outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager II
Amazon
07.2021 - Current
- Responsible in testing signing off new device launches and maintenance releases for over 100 milestones covering Echo Devices, Fire Tvs and Echo speakers on various software components.
- Managed multiple projects in Device OS with a direct span of over 60 associates including Managers, Team Leads, manual/automation testers.
- Conducted root cause analyses for product failures, executing solutions to avert recurrence.
- Evaluated staff performance, formulating targeted improvement plans to elevate productivity.
- Optimized document control processes enhancing accessibility and compliance tracking.
- Executed training on quality control procedures, markedly minimizing operational errors.
- Coordinated quality review meetings, delivering findings to senior management for informed decision-making.
- Developed key performance indicators to assess quality objectives and modify strategies accordingly.
- Mentored Managers and engineers with their career plan, coached underperforming candidates and ensured top talent is retained and their career progression is taken care of.
- Managed quality assurance team, setting performance goals and conducting appraisals to foster professional growth.
- Conducted regular audits on production processes, identifying areas for improvement and recommending corrective actions.
- Enable team performing retrospectives to obtain the learnings and implement the corrective and best practices.
- Played a key role in seamless operations of Cloud Services testing during the Amazon Outage due to Domain Name System. Obtained learning and proposed a new approach to prevent from future occurrences.
- Engage team in consistently identify tools based on LLM and LRM for complex activities. Key contribution was in building a tool name 'Test Genie' which projects the employee performance data from the test management tools utilized across team
- Contributed in hiring. Interviewed managers for Program Manager roles.
Team Manager
Aspire Systems
11.2019 - 06.2021
- Facilitated Agile ceremonies, enhancing team collaboration and productivity.
- Coordinated cross-functional teams to drive project alignment and execution.
- Engaged stakeholders to gather feedback and refine project strategies effectively.
- Analyzed project performance data to identify trends and inform decision-making.
- Coached team members in the use of Agile principles and practices such as Scrum, Kanban.
- Monitored sprints closely to ensure tasks were completed according to timeline requirements.
- Removed impediments and protected team members from interruptions and distractions to maximize productivity.
- Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
Associate
Cognizant Technology Solutions
Chennai
04.2013 - 12.2019
- Developed automated test scripts using Selenium and Java for web applications.
- Analyzed user requirements and developed effective automation strategies to meet them.
- Utilized object-oriented programming to create and execute automation scripts in Java.
- Collaborated with developers to identify and resolve software bugs early in the process.
- Conducted smoke tests to ensure that new builds were stable enough for further testing.
- Conducted regression testing to ensure existing functionality remained intact after updates.
- Participated in code reviews to maintain high-quality standards for automation scripts.
- Documented test cases and results for clear communication within the team.
- Mentored junior testers on best practices in automation and testing methodologies.
- Executed test scripts and logged defects, working with application team to resolve issues arising out of testing process.
- Participated in daily stand-up meetings to discuss project statuses and challenges.
- Assisted in preparing test plans and strategies for upcoming project phases.
Education
BE - Mecahtronics
Kongu Engineering College
Coimbatore, IN-TN2012
Skills
- Team leadership
- Process improvement
- Exposure in identifying LLM/LRM based tools
- Test planning
- Agile methodologies
- Performance evaluation
- Corrective actions
- Decision-Making expertise
- Quality improvement initiative leadership
- Training development
- Stakeholder communication
- Quality and risk assessment
- Employee supervision
- Project management
Projects
- Alexa Devices, Alexa Gadgets, Fire Tv, Cigna, Toyota, Ally.
Hobbies and interests
- Cricket Player, Dance, Badminton, Marathon Runner
- Constant learner - Recently undergone a refresher training in Java Selenium and currently undergoing Rest API training
Education
other
Certification
Trained and Certified in Selenium Java Automation Testing
Timeline
Quality Assurance Manager II
Amazon
07.2021 - Current
Team Manager
Aspire Systems
11.2019 - 06.2021
Associate
Cognizant Technology Solutions
04.2013 - 12.2019
BE - Mecahtronics
Kongu Engineering College