Vicky L Killian

First point of contact for new and existing customers. Retrieved all information for service calls and coordinated with project managers for scheduling. Entered service dates into system schedule.

Managed all invoicing of commercial and retail customers. Generated monthly customer statements. Monitored payments and logged all credits and payments into system.

Coordinated with the local Government offices for permits, inspections and company registrations for each city and county

Accounts payable, payroll and transaction categories in Quick Books.

Managed and maintained company's Amazon business account. Inventory, new product submission, order fulfillment and shipping.

Managed accounts worth a combined total of $600,000.

Developed and increased 3rd party distribution sales by 65% over three years.

Successfully implemented new shipping strategies that increased outbound orders from 250 to 800 per day.

Assisted with product forecasting and imported product orders into all inventory systems.

Successfully assisted It department in the implementation of a new inventory system company wide. Maintained System on site.

Handled top customer service conflicts and resolutions.

Maintained constant contact with key customers to develop service offerings to answer needs.

Prepared Tax Returns.

Scheduled appointments and logged into the computer system.

Filing of paper work and general office help.