Victor Paul
Pune
Summary
Personable Senior Associate with 2-year background in Vendor Compliance and related positions. Proficient in use and troubleshooting of POS systems. Successful meeting goals through effective team coordination and proactive customer service. Get prepare with the homework before entering a relationship with a vendor to ensure that the tools, practices, and controls are in place to comply with laws and regulations. As a Senior Associate always ensures that a company complies with its outside regulatory and legal requirements as well as internal policies and by law.
Overview
16
16
years of professional experience
Work History
Senior Associate, Vendor Compliance.
Nexdigm Pvt Ltd.
06.2022 - Current
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
- Boosted overall team morale by creating positive work environment and encouraging open communication channels among colleagues.
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
- Played pivotal role in securing new business opportunities through tailored proposals and presentations.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Developed and maintained strong working relationships with professionals within assigned territory.
Assistant Sale Manager
Kundan Hyundai Pvt Ltd
07.2019 - 06.2020
- Cultivated positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Assisted in development of annual sales forecasts, providing accurate projections for budgeting purposes.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Organized trade shows and events to showcase products, build brand awareness, and generate leads for future sales opportunities.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Collaborated with product development teams to offer feedback on customer needs, leading to improved offerings in line with market trends.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within team performance metrics.
- Developed strong client relationships for repeat business and increased referrals.
- Successfully launched new products by executing comprehensive training programs for staff and coordinating marketing efforts to generate buzz among potential customers.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in brand.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Corporate Group Sales Manager
My Car (Pune) Pvt. Ltd
06.2008 - 06.2019
- Actively participated in trade shows, conferences, and professional networking events to maintain brand visibility and cultivate relationships with potential clients.
- Implemented initiatives aimed at increasing employee retention rates, leading to more cohesive team dynamic and improved overall performance.
- Improved overall profitability by identifying inefficiencies in current processes and recommending cost-saving solutions.
- Expanded company's customer base through targeted prospecting efforts, generating quality leads that converted into long-term clients.
- Developed and executed successful sales strategies for consistently surpassing annual sales targets.
- Mentored junior team members on best practices for managing accounts and closing deals effectively.
- Provided exceptional customer service throughout entire sales cycle, resulting in high levels of client satisfaction and repeat business.
- Streamlined sales process by utilizing CRM systems for enhanced customer relationship management and data tracking.
- Analyzed market trends and competitor activity to identify potential growth areas for corporate group sales.
- Spearheaded negotiations with clients to secure lucrative contracts, ensuring mutually beneficial agreements were reached.
- Prospected for leads through networking, referrals, and cold calling.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Arts -
Mumbai Hindi Vidyapith
Mumbai, India 04.2001 -
High School Diploma -
Pune University
Pune, India 04.2001 -
Skills
Performance monitoring
Project Coordination
Bookkeeping
Data Analytics
Issue Resolution
Self Motivation
Attention to Detail
Performance Improvement
Support Services
Timeline
Senior Associate, Vendor Compliance.
Nexdigm Pvt Ltd.
06.2022 - Current
Assistant Sale Manager
Kundan Hyundai Pvt Ltd
07.2019 - 06.2020
Corporate Group Sales Manager
My Car (Pune) Pvt. Ltd
06.2008 - 06.2019
Bachelor of Arts -
Mumbai Hindi Vidyapith
04.2001 -
High School Diploma -
Pune University
04.2001 -