Victoria Bonilla
Indianapolis
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Tom's Watch Bar
12.2024 - Current
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Stocker Associate
Menards
01.2022 - 07.2023
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Interacted with guests in friendly and knowledgeable way.
- Consistently lifted materials weighing as much as 50 pounds
Education
Bachelor of Science - Construction Management
Indiana University, Purdue University Indianapolis
Indianapolis, IN05-2027
High School Diploma -
Warren Central High School
Indianapolis, IN06.2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Tom's Watch Bar
12.2024 - Current
Stocker Associate
Menards
01.2022 - 07.2023
Bachelor of Science - Construction Management
Indiana University, Purdue University Indianapolis
High School Diploma -
Warren Central High School
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