Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
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Victoria Chernetskaya

Sales, Client& Business Management
Minsk,Belarus

Summary

Multifaceted work experience with retail, Sales, business management to work with multicultural across geography. Passion and determination leads in life of professionalism. During the journey of life acquired multiple skills and has done role with best of achievement.

Higher education in finance and economics. /Musical-pedagogical - secondary professional education/ Rewriting, web writing, copywriting Successful experience on active sales of B2C Knowledge of sales techniques Good negotiation skills, effective dealing with objections Experience of tactics’ development and realization, independent difficult transactions completion

Experience of active use of social networks in work Work experience in the network companies

Ability to plan and forecast possible risks

Excellent communicative skills at the level of companies’ top management (oral and written), establishment and maintenance of the long-term relations with clients

Efficient planning skills Understanding of trade marketing concepts and tools Client relationship management, maximizing of positive company image, its products Personal characteristics: high level of independence, focus on customer, commitment to results, teamwork skills

Overview

1
1
Language
12
12
years of post-secondary education
23
23
years of professional experience

Work History

Chief Vice Officer

AK47 Studio LLC
01.2020
  • Exceeded goals through effective task prioritization and great work ethic.
  • Improved operations through consistent hard work and dedication.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked closely with team to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Recommended products to customers, thoroughly explaining details.

Sales and Business Head

Business broker
Minske, Belarus
01.2019 - 12.2020
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in 20%revenue increase.
  • Increased regional market share 5%% within 6 months.
  • Increased revenue by working closely with key vendors.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Processing applications for the purchase and sale of objects of operating businesses.
  • Negotiations with the owners of the companies.
  • Maintaining and expanding the client base.
  • Identifying the needs of the client.
  • Consulting.
  • Organization and conduct of personal meetings with clients, presentation and demonstrations of ready-made businesses - cafes, restaurants, beauty salons, car washes, service stations, etc.
  • Preparation for negotiations of participants of both sides.
  • Coordination of all the terms of the transaction.
  • Execution of the necessary documents.
  • Preparation and conclusion of contract.
  • Making a sale.

Manager

Shop “Funeral Services
Minsk, Belarus
01.2009 - 01.2019
  • Consultation and assistance to customers in choosing proper goods,Of funeral services, ritual goods shop assistant in Belarus.
  • Strong personal sales, psychological work with customers.
  • Needs clarification, planning of funeral activity, checkouts proceedings, signing of contracts, billings.
  • Availability control of full range of necessary goods.
  • Maintaining of documents and records on funeral services, burying, ritual goods.
  • Preparation of daily and monthly commodity-money reports.
  • Implementation control of orders and funeral services.
  • Transport services accounting, reservations of additional land plots, preparation of documents for rendering services in improvement of burial places.
  • Financial administration of the shop, cash desk.
  • Settlement of disputes, processing of complaints,
  • Enterprise business management,Work organization of the production department.
  • Enterprise budget planning.
  • Production quality control.
  • Management of the enterprise staff, assignment of accurate tasks and their control.
  • Recruitment, training and motivation of the company’s staff.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Completed point of sale opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Analyzed and interpreted store trends to facilitate planning.
  • Developed new store location from ground up by hiring and training efficient team.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Consultant

World GN
01.2015 - 01.2016
  • Network company) – American online MLM project working in more than 100 countries, /partner of the company in India, Turkey, Egypt, Morocco, Afghanistan, Tunisia, France, Russia.
  • Search of new clients with the help of Internet resources, recommendations.
  • Organization of meetings, carrying out of products’ presentations.
  • Building and support of the long-term relations with clients.
  • Recruiting of partners to the World GN company.
  • Training, motivating and control of the company’s consultants.
  • Business development within the global international company.

Sales manager

house “ROOSSA
01.2008 - 01.2009
  • Active search of new clients, carrying out of products’ presentations, direct sales.
  • Building and support of the long-term relations with clients.
  • Sales market analysis.
  • Debit debts administration.
  • Paperwork management, reporting.

01.2006 - 01.2008
  • Network company “Aster” – international company founded in 2006 with assistance of the State Committee of the People's Republic of China, actively works and successfully develops in Russia, Ukraine, Belarus and Kazakhstan.
  • The ASTER company does advertising and distribution of health-improving products.
  • Consultant/partner of the company.
  • Search of new clients with the help of Internet resources, recommendations.
  • Organization of meetings, carrying out of the products’ presentations.
  • Building and support of the long-term relations with clients.
  • Recruiting of partners to the company “Aster”.
  • Training, motivation and control of the company’s consultants.
  • Business development within the global international company.

singing teacher/ Music director

01.2000 - 01.2006
  • Attended and facilitated IEP meetings for students and families.
  • Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

Deputy Director

"Karmiel" private company
Minsk, Belarus
01.2009 - 12.2009

• Enterprise business management

• Work organization of the production department & enterprise budget planning

• Production quality control

• Management of the enterprise staff, assignment of accurate tasks and their control

• Recruitment, training and motivation of the company’s staff

• Marketplace analysis of ready-made sewing goods

• Active search of new clients, carrying out of products’ presentations, agreements conclusion

• Staff friendly environment development

  • Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
  • Delivered data outcomes to internal and external staff to drive continuous improvement and client engagement.

Education

Moscow New Judicial institute
01.2007 - 01.2012

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School of Business Administration
01.2006 - 01.2007

M. Tank - undefined

Belarusian State Pedagogical University
01.2000 - 01.2002

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Gomel State Musical and Pedagogical College
01.1996 - 01.2000

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Skills

Policies and procedures

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Additional Information

  • Driving license: , category "B"

Timeline

Chief Vice Officer

AK47 Studio LLC
01.2020

Sales and Business Head

Business broker
01.2019 - 12.2020

Consultant

World GN
01.2015 - 01.2016

Deputy Director

"Karmiel" private company
01.2009 - 12.2009

Manager

Shop “Funeral Services
01.2009 - 01.2019

Sales manager

house “ROOSSA
01.2008 - 01.2009

Moscow New Judicial institute
01.2007 - 01.2012

01.2006 - 01.2008

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School of Business Administration
01.2006 - 01.2007

singing teacher/ Music director

01.2000 - 01.2006

M. Tank - undefined

Belarusian State Pedagogical University
01.2000 - 01.2002

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Gomel State Musical and Pedagogical College
01.1996 - 01.2000

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Victoria ChernetskayaSales, Client& Business Management