Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Victoria Coates

Muncie

Summary

Self-employed contractor with a passion for cleaning and organizing, regardless of how big or small the job may be. I have experience in deep cleaning both residential and commercial properties, making sure the cleaning supplies are stocked for myself and the other employees, and ensuring maintenance is alerted if there is a situation on any job I go to. However, being a housekeeper does not bring in enough money, so it's important for my employer to come before my side gigs.

Overview

12
12
years of professional experience

Work History

Housekeeper

Self-Employed
Muncie
05.2023 - Current
  • Provided laundry services such as washing towels, and mop heads.
  • Managed inventory of cleaning supplies ensuring availability for daily tasks.
  • Trained new team members on proper cleaning techniques and safety protocols.
  • Cleaned bathrooms, including toilets, showers, sinks, floors, bathtubs, and mirrors.
  • I cleaned entire kitchens, pulled out appliances, and washed them inside and out.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Reported any maintenance issues or damage to supervisors immediately.

Assistant Manager

Wendy's
Muncie
07.2018 - 09.2023
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained new staff on company policies and procedures.
  • Managed inventory levels.
  • Resolved customer complaints professionally
  • Ensured compliance with safety regulations and company policies.
  • Created reports on sales trends, inventory levels, and financial data using various computer software, such as Microsoft.

Part Inspector

West Michigan Whitecaps
Grand Haven
12.2013 - 05.2016
  • Inspected parts individually as they were finished in the machine.
  • Marked parts with any marks or flaws with appropriate color paint marker
  • Followed standard procedures for tagging and segregating non-conforming products.
  • Observed machine operation for first run and sample pieces and verified part conformance to specifications using instruments.

Education

Associates - Human Services

Indiana Wesleyan University
Marion, IN

Skills

  • Communication skills
  • Inventory management
  • Team leadership
  • Customer service
  • Employee training
  • Kitchen sanitizing
  • Basic maintenance
  • Deep cleaning expertise
  • Glass and window washing
  • Deep cleaning
  • Dusting
  • Exceptional time management
  • Inventory control
  • Cleaning and organizing
  • Hazardous chemical training
  • Excellent oral and written communication

Affiliations

  • I played baseball for two seasons, and one of those seasons I was the only girl on my team
  • I was a cheerleader throughout highschool
  • I did become a mother at a young age, but was still able to graduate high school and go to college
  • I was my son's homeschool teacher for a year and a half, while working on my degree, and working to pay bills and it was nearly impossible, but I'm good at being under pressure
  • Now I am writing a book and looking for full time employment. That's all.

Timeline

Housekeeper

Self-Employed
05.2023 - Current

Assistant Manager

Wendy's
07.2018 - 09.2023

Part Inspector

West Michigan Whitecaps
12.2013 - 05.2016

Associates - Human Services

Indiana Wesleyan University

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Victoria Coates