Victoria Evanich

• Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
• Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
• Increased sales revenue by developing and implementing effective sales strategies for the district.
• Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

• Streamlined project management processes for increased efficiency and productivity within the team.
• Fostered a positive company culture that prioritized teamwork, accountability, continuous learning opportunities, resulting in low employee turnover rates.
• Implemented quality assurance protocols to uphold exceptional standards in all completed home improvement projects.
• Ensured proper documentation was maintained including contracts change orders invoices waivers lien releases facilitating smooth transactions client satisfaction.
• Enhanced team performance by providing ongoing training, coaching, and mentoring to staff members.

Responsible for training district management and store managers on processes and procedures to ensure successful implementation within their roles.

• Delivered training to over 50 staff members and quality assurance teams while managing employees to maximize performance.
• Presented in store training programs to new staff members while assessing talent for performance evaluations.
• Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for store training.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.