Victoria Romo
Indianapolis
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Hearing Life
06.2022 - Current
- Provide the patient with supplies for the maintenance of hearing devices.
- Order stock supplies as needed.
- Maintain the organization of files and paperwork.
- Reach out to patients for follow-up of appointments.
- Answer calls to help patients in any way needed, and create appointments as needed.
- Send out and receive hearing aids and supplies as needed.
- Order, organize inventory, stock, and packaging.
- Maintain accurate records of inventory received and distributed.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Customer Service Representative
David’s Bridal
02.2022 - 05.2023
- Ship out merchandise to customers if needed
- Sign in and out merchandise
- Receive and distribute merchandise to designated area
- Direct guests to find what they need and who will be assisting them
- Create events in the system to help maintain organization of purchases and favorites
- Making calls to confirm appointments and make sure people pick up their merchandise
- Answer phones throughout the day
Fulfillment Associate
Amazon Warehouse MQJ1
02.2021 - 10.2021
- Scan packages and put them in designated areas
- Load and unload trucks
- Label and organize stock in storage room
- Maintain accurate records of inventory received and distributed
- Inspect merchandise for shortages and damaged packages
Warehouse Associate
Finish Line Warehouse
09.2020 - 05.2021
- Maintain accurate records of inventory received and distributed.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, and platforms.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Highschool Diploma - undefined
Warren Central High School
Indianapolis, IN06.2018
Skills
- I have an understanding of how to work with computers, and I am familiar with the process of warehouse inbound and outbound
- Quick to learn, and open-minded to any task given
- Used to a fast-paced job, multitasking, and time management
- If necessary, I am fluent in Spanish, and can help people who struggle with English
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Hearing Life
06.2022 - Current
Customer Service Representative
David’s Bridal
02.2022 - 05.2023
Fulfillment Associate
Amazon Warehouse MQJ1
02.2021 - 10.2021
Warehouse Associate
Finish Line Warehouse
09.2020 - 05.2021
Highschool Diploma - undefined
Warren Central High School