Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Romo

Indianapolis

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

Hearing Life
06.2022 - Current
  • Provide the patient with supplies for the maintenance of hearing devices.
  • Order stock supplies as needed.
  • Maintain the organization of files and paperwork.
  • Reach out to patients for follow-up of appointments.
  • Answer calls to help patients in any way needed, and create appointments as needed.
  • Send out and receive hearing aids and supplies as needed.
  • Order, organize inventory, stock, and packaging.
  • Maintain accurate records of inventory received and distributed.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

Customer Service Representative

David’s Bridal
02.2022 - 05.2023
  • Ship out merchandise to customers if needed
  • Sign in and out merchandise
  • Receive and distribute merchandise to designated area
  • Direct guests to find what they need and who will be assisting them
  • Create events in the system to help maintain organization of purchases and favorites
  • Making calls to confirm appointments and make sure people pick up their merchandise
  • Answer phones throughout the day

Fulfillment Associate

Amazon Warehouse MQJ1
02.2021 - 10.2021
  • Scan packages and put them in designated areas
  • Load and unload trucks
  • Label and organize stock in storage room
  • Maintain accurate records of inventory received and distributed
  • Inspect merchandise for shortages and damaged packages

Warehouse Associate

Finish Line Warehouse
09.2020 - 05.2021
  • Maintain accurate records of inventory received and distributed.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, and platforms.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

Highschool Diploma - undefined

Warren Central High School
Indianapolis, IN
06.2018

Skills

  • I have an understanding of how to work with computers, and I am familiar with the process of warehouse inbound and outbound
  • Quick to learn, and open-minded to any task given
  • Used to a fast-paced job, multitasking, and time management
  • If necessary, I am fluent in Spanish, and can help people who struggle with English

Languages

Spanish
Native or Bilingual

Timeline

Patient Care Coordinator

Hearing Life
06.2022 - Current

Customer Service Representative

David’s Bridal
02.2022 - 05.2023

Fulfillment Associate

Amazon Warehouse MQJ1
02.2021 - 10.2021

Warehouse Associate

Finish Line Warehouse
09.2020 - 05.2021

Highschool Diploma - undefined

Warren Central High School

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Victoria Romo