VICTOR SARKAR
SALES PROFESSIONAL
BANGALORE,KA
Summary
Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Manager | Contractor
Futurescape Inc.
Ontario City, Ontario
06.2021 - Current
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
- Grew retail sales volume in assigned territory 10% through strategic budgeting and product promotion.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Produced contracts, reports, letters, and proposals for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
Sales Associate Specialist
Emma Mason Inc.
English Town, NJ
06.2020 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Logged reports, expenses, receipts and sales documents into digital database.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Issued receipts and processed refunds, credits or exchanges.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganising products.
Account Manager
Azuga Telematics
Bangalore, KA
01.2019 - 12.2019
- Delivered engaging and polished presentations to highlight products and draw competitor comparisons.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Business presentation & continuity mapping.
- Stakeholder management & Business reviews - monthly, quarterly, half yearly & yearly.
- Achievements:
- Awarded for BEST Compliance Team across all shared services /campaigns
- Achieved monthly quota and grew sales $50,000.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Expanded sales by 13% by facilitating client satisfaction and renewing customer relations.
- Identified key entry points to enhance market penetration and effectively analysed data increase profitability.
- Introduced new processes to improve account and market tracking for better data analysis.
- Developed highly profitable pipeline based on multiple sales penetration techniques.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Assistant Manager
MasterCard
Indore, MP
03.2018 - 12.2018
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Alias WFM team for projection & occupancy
- Business presentation & continuity mapping
- Training n Development - e Learning, MDP, NLP, Behavioral, Lean, Service
- Handled Six LOBs for support span up to 120 FTEs and regions (EMEA, PAC, US)
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security and handled incidents calmly.
Team Lead Sales Specialist - TnD
Enthsquare Inc
Hyderabad, TS
09.2016 - 02.2018
- Exceeded goals through effective task prioritization and great work ethic.
- Oversaw daily operations to ensure high levels of productivity.
- Participated in team-building activities to enhance working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving Training issues.
- Handled 100+ calls per day to address customer inquiries and concerns
- Served customers and followed outlined steps of service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Completed paperwork, recognising discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Account Manager
Knoah Solutions Pvt ltd
Hyderabad, TS
11.2015 - 09.2016
- Lead Generation and sales planning followed by End to End execution, also paired up with Order management to ensure 100% shipment.
- I believed in delivering Total Enterprise Solution.
- Top Rookie Awarded during ramp up and1st quarter
- Top 20 Star performers across all sites.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs
Business Development Executive
Red C Technologies Ltd
Kolkata, WB
11.2007 - 11.2015
- Defined and integrated roles, responsibilities and processes for business team and data management organisation.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Created vision and provided leadership for targeting larger prospects.
- Enhanced marketing exposure through successful website content management and direct correspondence with potential clients.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Education
Bachelor of Science - Computer Science
Bangalore University
PES College 06.2002 - 04.2005
Some College (No Degree) -
Kendriya Vidyalaya
Fort William 01.2000 - 03.2001
Some College (No Degree) - PMC
Kendriya Vidyalaya
Ballygunge, WB 01.1997 - 03.1998
Skills
National accounts management
Strategic account development
Business development and planning
Sales processes
Solution selling
Advanced Salesforcecom user
B to B sales
Time management
Analytical problem solver
Strategic planning
Relationship building
Timeline
Sales Manager | Contractor
Futurescape Inc.
06.2021 - Current
Sales Associate Specialist
Emma Mason Inc.
06.2020 - Current
Account Manager
Azuga Telematics
01.2019 - 12.2019
Assistant Manager
MasterCard
03.2018 - 12.2018
Team Lead Sales Specialist - TnD
Enthsquare Inc
09.2016 - 02.2018
Account Manager
Knoah Solutions Pvt ltd
11.2015 - 09.2016
Business Development Executive
Red C Technologies Ltd
11.2007 - 11.2015
Bachelor of Science - Computer Science
Bangalore University
06.2002 - 04.2005
Some College (No Degree) -
Kendriya Vidyalaya
01.2000 - 03.2001
Some College (No Degree) - PMC
Kendriya Vidyalaya
01.1997 - 03.1998