VIDHATH JAIN R M

• Working as a lead, managing four Business Analysts and the team.
• Conducted requirements gathering and developed products based on client specifications, ensuring alignment with business needs and goals.
• Defined business requirements while also managing project timelines, resources, and deliverables to ensure seamless execution.
• Prepared detailed requirement specifications, functional specifications, and user stories, managing requirements throughout the project lifecycle.
• Created user stories, along with workflow charts, diagrams, UI mock-ups, and acceptance criteria for all business requirements.
• Led stand-ups, bug triage calls, grooming sessions, and client calls to ensure effective communication and problem resolution.
• Collaborated with the product development team as a Product Business Architect, using Agile methodology, ensuring all teams were aligned on project goals.
• Performed effort estimation and sprint planning to ensure timely and efficient delivery of project milestones.
• Owned the end-to-end implementation of projects, consistently delivering high-quality results that met business objectives and client expectations. Also served as the Single Point of Contact (SPOC).
• Led and managed cross-functional project teams, ensuring successful delivery of requirements within the defined scope and time.
• Prepared and presented regular project updates to stakeholders, providing clear visibility into progress, risks, and issues.
• Created flow diagrams using Visio to visually represent business processes and workflows, facilitating a clearer understanding and decision-making.
• Acted as the primary point of contact for stakeholders, ensuring their expectations were met, and concerns were addressed promptly.
• Led change management initiatives, guiding the business through process and system changes to ensure smooth transitions.
• Developed training materials and strategies to facilitate end-user adoption of new systems and processes.
• Created solution presentations and decks for both internal and external stakeholders, communicating project progress, outcomes, and strategic value.
• Actively participated in solution design as a Functional Subject Matter Expert (SME), contributing to the design and implementation of effective business solutions.

Key Project Experience

• Lending Portals Implementation: Led the end-to-end functional implementation of web-based Broker and Borrower Portals for a leading Non-Banking Financial Company (NBFC) in the U.S.
• Data Integration & Mapping: Managed the seamless transfer of loan applications from the portal to Encompass, including field-level mapping, and eFolder mapping.
• Machine Learning Integration: Executed the functional implementation of a web application designed for data extraction into loan applications using Machine Learning (LLM/Large Language Models).
• Income & Employment Verification: Implemented a web-based application for the verification of employment and income, including successful third-party integrations.
• Platform Customization: Performed customization within Encompass using EPC (Encompass Partner Connect).
• Proof of Concepts (POCs): Developed and delivered POCs for critical features, including Tiering Request creation, TfDocPro integration, and the LAP Portal.

• Conducted requirements gathering and stakeholder interviews both onsite and offshore.
• Provided functional guidance for the design and implementation of solutions on the Odessa platform.
• Led a functional team of 5, supporting development of strong client relationships.
• Participated in testing effort estimation and supported the development of proof-of-concepts for business process redesign.
• Ensured successful project planning for functional streams, including effort estimation and resource allocation.
• Responsible for end-to-end implementation, from requirement gathering to go-live.
• Responsible for functionally integrating the Odessa core product with various other products.
• Back-merging of custom-developed modules into the main core product.

• Gathered requirements from clients in the Middle East and Africa through workshops for various banking modules.
• Prepared functional solution documents and conducted GAP analysis.
• Coordinated with development and testing teams to ensure seamless implementation.
• Developed test cases and performed sanity testing prior to delivery.
• On-site client visits for requirement gathering and implementation.

• Managed processing of retail and SME loans, assessing repayment capacity and financial viability.
• Directed compliance with pre- and post-disbursement conditions, serving as the SPOC during DRG and Finacle implementation.