VIDHI CHUDASAMA

• Project Management Fundamentals:

- Project Planning: Defining project scope, establishing timelines, allocating resources, developing a work breakdown structure, and preparing the project charter.

- Project Execution: Managing tasks, tracking progress, resolving issues, handling change requests, and mitigating risks.

- Project Management Methodologies: Utilizing frameworks such as Agile, Scrum, Waterfall, and Kanban, based on project needs.

- Project Delivery: Ensuring timely delivery within budget, while fulfilling stakeholder expectations.

- Project Closure: Completing documentation, capturing lessons learned, and submitting final project reports.

• Leadership and Communication:

- Leadership: Demonstrated ability to lead teams effectively by motivating members, delegating responsibilities appropriately, and making sound decisions.

- Communication: Skilled in engaging stakeholders through clear communication, writing detailed reports, delivering impactful presentations, and practicing active listening.

- Collaboration: Experienced in working across functional teams, resolving conflicts constructively, and negotiating to reach mutually beneficial outcomes.

• Technical and Functional Skills:

- Software & Tools: Proficient in Microsoft Project, Jira, Asana, and other project management tools to effectively plan, track, and manage project deliverables.

- Data Analysis: Skilled in interpreting data, generating insightful reports, and conducting trend analysis to support strategic decisions.

- Business Analysis: Experienced in gathering requirements and driving business process improvements to enhance operational efficiency.

- Change Management: A strong ability to manage resistance, communicate change initiatives clearly, and ensure smooth organizational transitions.

- Risk Management: Adept at identifying, assessing, and mitigating project risks to ensure successful outcomes.

- Budgeting and Cost Control: Competent in financial planning, resource allocation, and cost monitoring to maintain budget adherence.

• Problem-Solving: Skilled at identifying issues early, and implementing effective solutions to ensure project continuity.
• Time Management: Proven ability to prioritize tasks, manage schedules, and consistently meet tight deadlines.
• Organizational Skills: Efficient in planning, organizing, and coordinating tasks to drive smooth project execution.
• Adaptability: Flexible and responsive to shifting priorities, changing requirements, and dynamic project environments.
• Analytical Skills: Strong at evaluating data to support decision-making and optimize project outcomes.
• Quality Assurance: Committed to maintaining high standards by ensuring all deliverables meet quality and compliance requirements.
• Process Improvement: Focused on identifying inefficiencies, and implementing enhancements to improve workflows and performance.
• Stakeholder Management: Skilled in managing stakeholder expectations and building strong, collaborative relationships.
• Business Alignment: Consistently ensures that project objectives are aligned with broader business goals and strategies.

• Led the development of an e-commerce website using Agile methodologies, resulting in a 45-day reduction in project timelines and a 12% increase in sales revenue.
• Contributed to public improvement initiatives across CRM platforms (Salesforce, Zendesk, Freshdesk), dialler systems (Avaya, Ameyo, Knowlarity, Maxus), and ORM tools (Social Studio) for Operations and Marketing teams, achieving a total savings of 7.85 Full-Time Equivalents (FTEs).