Vidhi Dawar
Jalandhar
Summary
Dynamic and detail-driven IP professional with 7+ years of experience managing patent and trademark operations in a global corporate setting. Adept at handling end-to-end docketing, renewals, and client communication across diverse portfolios with precision and speed. Currently leading high-impact IP workflows as a Team Lead, with proven success in deadline management, quality checks, and process improvement. Trusted for client-facing responsibilities, including calls, visits, and onboarding new work. Proficient in top IPMS tools like Memotech, Anaqua, WebTMS, and Foundation IP. Looking to bring my expertise, energy, and execution excellence into a forward-thinking IP team focused on innovation, accuracy, and service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead – IP Admin (Operations)
Clarivate Analytics
Noida
04.2024 - Current
- Manage core IP operations, including preparation of dashboards and internal trackers to monitor task flow and SLA adherence.
- Oversee workflow distribution and daily team coordination to ensure timely execution of docketing-related activities.
- Conduct quality checks to maintain accuracy and consistency in data handling as per SOPs and client requirements.
- Manage the entire trademark renewal cycle, overseeing the end-to-end process from docketing and deadline tracking to execution and client communication.
- Review and validate Notice of Allowance Review (NOAR) packages, ensuring completeness and accuracy of documentation.
- Lead daily team huddles and error discussions, promoting process improvements and accountability.
- Handle client communication, including regular calls, clarifications, and escalations; document key points through Minutes of Meetings (MOMs).
- Prepare and maintain Standard Operating Procedures (SOPs) to guide team operations and ensure consistency.
- Mentor and train new team members, supporting smooth onboarding and knowledge transfer.
- Ensure adherence to internal SLAs and quality standards for consistent service delivery.
Subject Matter Expert – IP Operations
Clarivate Analytics
Noida
04.2021 - 03.2024
- Perform end-to-end IP docketing for trademark renewals, including deadline tracking, instruction handling, and status updates across global jurisdictions.
- Conduct quality checks on docketing entries completed by team members to ensure accuracy, consistency, and adherence to client guidelines.
- Manage daily work allocation across the team based on priority tasks and deadlines, ensuring smooth and timely task execution.
- Prepare and send renewal instructions to foreign agents, ensuring correct documentation and timely responses aligned with jurisdiction-specific rules.
- Carry out data validation and discrepancy resolution, verifying bibliographic details, deadlines, and official records before final updates.
- Maintain and update monthly client data reports, capturing task volumes, due dates, and performance metrics for stakeholder review.
Senior IP Analyst
Clarivate Analytics
Noida
09.2019 - 03.2021
- Aligned with multiple clients to manage their patent docketing portfolios, ensuring accurate and timely updates across all key prosecution stages.
- Handled end-to-end patent docketing, including filings, office actions, publications, grants, and maintenance activities.
- Maintained client-specific workflows and SLAs, adapting docketing processes to meet customized procedural requirements.
- Collaborated with internal and client teams to manage deadline tracking, escalations, and workflow coordination for diverse portfolios.
- Utilized multiple IP docketing systems (e.g., Foundation IP, Anaqua, WebTMS, Memotech) for entry, tracking, and status updates.
- Conducted quality reviews of docketed actions to ensure accuracy, completeness, and alignment with client expectations.
Process Associate
Clairvolex Knowledge Processes Pvt. Ltd.
Gurugram
01.2018 - 08.2019
- - Managed day-to-day docketing and deadline tracking, similar to managing KYC/AML timelines in banking.
- Assisted in report generation and billing, showcasing experience in financial documentation and account handling.
- Liaised with clients to manage updates and renewals—skills transferable to customer service or branch operations in banks.
- Handled quality assurance and administrative support, emphasizing process control and operational integrity.
Education
Master of Arts - Economics
Uttarakhand Open University
Dehradun06-2017
Bachelor of Arts - Economics
Doon University
Dehradun06-2014
Skills
- IP Docketing & Deadline Management
- Workflow Coordination & Task Allocation
- Client Communication, Calls & Visit Handling
- Pitching New Work & Client Engagement Support
- Team Supervision, Huddles & Training
- Reporting, Quality Audits & Documentation
- Compliance Awareness & Operational Risk Handling
- Technical Tools: MS Office & IPMS Platforms (Memotech, Anaqua, WebTMS, etc)
Certification
- WIPO DL-101 – General Course on Intellectual Property
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Team Lead – IP Admin (Operations)
Clarivate Analytics
04.2024 - Current
Subject Matter Expert – IP Operations
Clarivate Analytics
04.2021 - 03.2024
Senior IP Analyst
Clarivate Analytics
09.2019 - 03.2021
Process Associate
Clairvolex Knowledge Processes Pvt. Ltd.
01.2018 - 08.2019
Master of Arts - Economics
Uttarakhand Open University
Bachelor of Arts - Economics
Doon University
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