Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Vidhi Dubey

Vidhi Dubey

Manager Specialized Services
Pune

Summary

PMP® certified Data & Analytics Manager with 15+ years of experience delivering enterprise-scale Business Intelligence and reporting solutions across complex environments. Proven expertise in managing and optimizing BI platforms, including SAP BusinessObjects and Power BI, Pentaho, SAC with exposure to Qlik and Tableau ecosystems.

Strong track record of partnering with senior stakeholders to define requirements, align reporting solutions with business objectives, and drive product roadmap discussions for BI and analytics platforms. Experienced in overseeing ETL processes (BODS, Informatica), ensuring seamless data integration, high data quality, and consistent reporting outcomes.

Demonstrates deep expertise in data governance, data modeling, performance optimization, and UAT/validation processes, ensuring scalable and reliable BI solutions. Known for leading high-performing teams (8-10 members), managing delivery timelines, and driving continuous improvement while maintaining high standards of quality and usability.

Recognized for strong stakeholder engagement, problem-solving, and the ability to deliver impactful, data-driven insights that support business decision-making.

Overview

16
16
years of professional experience
9
9
Certifications

Work History

Manager, Specialized Services

Hitachi Digital Services
10.2014 - Current
  • Delivered 100%+ billability on key engagements.
  • Led ETL & BI teams ensuring zero delivery disruption.
  • Managed end-to-end BI reporting landscape, aligning solutions with business needs and supporting roadmap discussions for enterprise reporting platforms
  • Led the development and enhancement of SAP BusinessObjects (WebI, IDT) and Power BI solutions, ensuring scalability, usability, and performance.
  • Acted as primary client interface, leading requirement discussions, solution design, and delivery alignment.
  • Built strong client relationships, consistently achieving high satisfaction and repeat engagement.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Enabled data-driven decision-making through scalable dashboards and analytics frameworks by improving report performances and data accuracy by resolving complex SQL and data issues.
  • Oversaw data extraction, transformation, and loading (ETL) processes, ensuring seamless data integration across systems.
  • Worked closely with ETL teams, leveraging BODS and Informatica, ensuring efficient data pipelines and timely data availability.
  • Performed advanced SQL-based analysis and performance tuning, improving report efficiency and data accuracy.
  • Led UAT and IT validation activities, ensuring high quality, defect-free releases aligned with business expectations.
  • Maintained data consistency and accuracy across reporting platforms, supporting critical business decisions.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Mentored team members into billable roles.
  • Successfully managed resource transitions and onboarding, ensuring minimal delivery impact.
  • Managed delivery timelines, priorities, and escalations, ensuring projects remained on track and aligned with business goals.
  • Collaborated with cross-functional teams to resolve production issues and provide ongoing support, ensuring minimal disruption.

AI & Innovation Initiatives

  • Led Gen BI & Generative AI initiatives, delivering demos using Redash, Metabase, Vertex AI (Gemini 2.5 Pro), and BigQuery.
  • Mentored interns to build AI-powered analytics solutions using Julius AI, ChatGPT (ADA), and Anomaly AI.

Achievements

  • Received Quarterly Award - Customer Delight & Best Performer | 2022
  • Received Quarterly Award - Customer Delight & Project Performance | 2019
  • Obtained Customer Delight Quarterly Award | 2017
  • Recognized as the best performer and made significant contributions to the Albemarle Project.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

Leadership & Organizational Engagement

  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Received Customer appreciation award | 2022 & 2025
  • Selected as a global ERG Leader – Women of Hitachi, promoting diversity, inclusion, and employee engagement.
  • Active participation in cultural, social CSR Giving Week activities at the Pune India office.

Module Lead

Persistent
08.2013 - 10.2014
  • As a Senior Consultant, I achieved various responsibilities in the development and configuration of server environments.
  • Worked rigorously on the optimization, efficient log reading, report preparation, server administration, and data testing.
  • Designed and developed enterprise BI solutions, including dashboards and reporting, using SAP Lumira, Crystal Reports, and WebI.
  • Built data models and reporting frameworks on SAP HANA, supporting scalable analytics solutions.
  • Managed BI platform administration, migrations, and upgrades, ensuring system availability and performance.
  • Collaborated with stakeholders to translate business requirements into reporting solutions, aligned with organizational goals.

Achievements

Appreciated for the work in 'Satyamev Jayate's project' for building a statistical dashboard using the SAP Lumira tool for their internal analytical use.

Software Engineer

Mphasis - an HP Company
11.2009 - 07.2013
  • Handled BO Admin role, architecture design, and analysis-based tasks.
  • Delivered production support and development for SAP BO reporting platforms, ensuring system stability and performance.
  • Developed and enhanced WebI reports and dashboards to meet business reporting requirements.
  • Performed data validation, issue resolution, and performance monitoring, ensuring data accuracy and reliability.
  • Supported release cycles, testing, and documentation, ensuring smooth deployment and delivery.
  • Worked effectively on log reading, optimization, data analysis, report preparation, server administration, and created various business objects reports and universes as per revised specifications.

Achievements

Received the Certificate of Appreciation from Symantec Process for outstanding performance in March 2012.

Education

B-tech - Information Technology

Ideal Institute of Technology
Ghaziabad, U.P.
06-2008

Skills

Data Analytics

Power BI

SAP BusinessObjects (WebI, IDT)

SAP Analytics Cloud

Tableau (Exposure)

Qlik (Exposure)

Cognos (Exposure)

Qlik NPrinting

Pentaho

BigQuery Vertex AI

SQL (SQL Server)

Certification

PMP Certified Professional Manager

Timeline

Practical Application of Generative AI for Project Managers

03-2026

Generative AI - Linkedin certificate

03-2026

Prompt Engineering for Project Managers

02-2026

PMP Certified Professional Manager

12-2025

CliftonStrengths for Managers

01-2025

Coaching Mindset

09-2024

ASCEND Women Leadership Program

08-2024

Manager, Specialized Services

Hitachi Digital Services
10.2014 - Current

Module Lead

Persistent
08.2013 - 10.2014

Software Engineer

Mphasis - an HP Company
11.2009 - 07.2013

Generative AI (PMI certified)

07-2009

NIIT 1 year Diploma

06-2009

B-tech - Information Technology

Ideal Institute of Technology
Vidhi DubeyManager Specialized Services