Vidhi Jain
Andheri West
Summary
Payments domain professional with demonstrated career progression at JP Morgan Chase & Co., reflecting consistent delivery and leadership impact. Experienced in requirement analysis, stakeholder engagement, and end-to-end solution validation across Agile and Waterfall environments. Adept at bridging business and technology teams to deliver compliant, high-impact payment solutions.
Overview
9
9
years of professional experience
Work History
UAT Associate
JP Morgan Chase & Co
Mumbai
07.2021 - Current
- Coordinated User Acceptance Testing (UAT) to ensure business readiness and reduce risks prior to production deployment.
- Collaborated with business stakeholders to gather and validate functional requirements for high-volume payment systems ((SWIFT, ISO, RTGS, Domestic transfers, E-commerce).
- Facilitated requirement walkthroughs and cross-functional discussions to align business and technology teams.
- Supported Agile sprint planning and backlog grooming to streamline workflows and enhance release management.
- Managed multiple initiatives through effective prioritization and stakeholder communication.
- Conducted gap analysis and impact assessments for change requests and production issues.
- Identified process improvements that enhanced operational efficiency and improved transaction accuracy.
- Provided functional insights via financial data analysis and reporting support.
Sales and Design Head
THE IMPACT ENGINE
Pune
06.2020 - 02.2021
- Led a team of 5 in project execution, ensuring tasks were completed efficiently.
- Networked with individuals to build strategic relationships, enhancing collaboration across teams
- Maintained and analyzed data for all contacts, improving organizational engagement and outreach strategies
- Designed content for social media accounts, increasing audience interaction and brand visibility
- Created website layouts and designs for user engagement
Intern
PAPERGRID
Bangalore
04.2019 - 08.2019
- Developed strategies and processes to streamline operations and enhance collaboration.
- Conducted research to support marketing strategies and product development efforts.
- Collaborated on creative content for social media and promotional materials.
- Coordinated project tasks and managed documentation for team initiatives.
- Coordinated requests for engineering resources across business units to ensure alignment with project needs
Volunteer
SILVERLINING
Surat
01.2017 - 01.2018
- Coordinated community events to strengthen resident engagement and connections.
- Coordinated outreach programs to connect local residents with resources and opportunities.
- Organized volunteer training sessions to enhance team skills and knowledge.
- Managed event logistics, ensuring operational efficiency and resource availability.
- Instructed children in various subjects at three locations to foster learning. across various age groups at three locations, enhancing their learning experiences
Education
Certification - IT Project Management
Indian School Of Business
Hyderabad09-2025
Bachelor's in Management Studies - Finance
Kishinchand Chellaram College
Mumbai04.2021
Skills
- User testing governance
- Requirement analysis
- Stakeholder management
- Business process mapping
- Payments domain expertise
- Agile and waterfall methodologies
- Process improvement
- JIRA proficiency
- Data analysis using Excel
- Team leadership and project management
Extracurricular Activities
- Led Guest Relations function, overseeing stakeholder coordination and event execution.
- Organized and managed large-scale institutional events, ensuring seamless planning and delivery.
- Anchored formal events and competitions, strengthening communication and public-speaking capabilities.
- Achieved 3rd Rank at Zonal Level in ICSO (Commerce Olympiad).
Hobbies and Interests
Travelling and exploring diverse cultures; Team sports (Throwball, Handball, Basketball); Singing and event hosting; Creative arts and design; Analytical puzzle solving; Cooking and baking.
Timeline
UAT Associate
JP Morgan Chase & Co
07.2021 - Current
Sales and Design Head
THE IMPACT ENGINE
06.2020 - 02.2021
Intern
PAPERGRID
04.2019 - 08.2019
Volunteer
SILVERLINING
01.2017 - 01.2018
Certification - IT Project Management
Indian School Of Business
Bachelor's in Management Studies - Finance
Kishinchand Chellaram College