Vidhi Rastogi
Meerut
Summary
Dynamic professional with expertise in client support management and customer relationship management, honed at Max Life Insurance Company. Excelled in developing customer service strategies and enhancing client satisfaction. Adept at effective communication and time management, consistently driving improvements and achieving high customer satisfaction. Eager to leverage skills in new environments and embrace continuous learning.
Overview
3
3
years of professional experience
Work History
Assistant Manager
max life insurance company
meerut
01.2025 - Current
- Assisted in developing customer service strategies for insurance policy inquiries.
- Managed daily operations of client support, ensuring timely responses to inquiries.
- Collaborated with sales teams to streamline policy documentation processes.
Relationship Officer
Canara HSBC Life Insurance
Meerut
08.2024 - 01.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Executive
KONENXIONS Pvt Ltd
Delhi
12.2023 - 06.2024
- Developed strong relationships with clients to enhance customer satisfaction.
- Conducted market research to identify new sales opportunities and trends.
Customer Care Support
Zibbri India Pvt Ltd
Delhi
11.2022 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
B.Com -
CCS University
Meerut03-2020
12th -
U.P Board
UP01.2016
10th -
U.P Board
UP01.2014
Skills
- Good listener
- Ability to do work in new environment
- Willingness to learn new skills and concepts
- Client support management
- Customer service
- Customer relationship management
- Time management
- Effective communication
Timeline
Assistant Manager
max life insurance company
01.2025 - Current
Relationship Officer
Canara HSBC Life Insurance
08.2024 - 01.2025
Sales Executive
KONENXIONS Pvt Ltd
12.2023 - 06.2024
Customer Care Support
Zibbri India Pvt Ltd
11.2022 - 11.2023
B.Com -
CCS University
12th -
U.P Board
10th -
U.P Board