Vidhi Tyagi
New Delhi
Summary
A well presented, articulate and confident individual who has worked as a cabin crew and also as a grooming and poise trainer. Has great time management and organization skills along with the qualities of being a team player and team leader as required along with working in stressful situations and coming up with solutions that provide great results with customer centric approach. Also have good presentation and soft skills to conduct trainings.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Sr Associate style and image trainer
Air india
Gurgaon
12.2023 - Current
- Led cross-functional project in regard cabin crew uniform to improve operational efficiencies and team collaboration.
- Developed training materials for cabin crew and corenhancing team skills.
- Conducted grooming training for management trainees and corporate staff.
- Facilitated meetings to align project goals with organizational objectives and stakeholder needs.
- Did ttt for ethics and posh and conducted the session for the same.
Grooming And Poise Consultant
Interglobe Aviation Ltd (IndiGO)
03.2023 - 05.2023
- Worked with IndiGo airline's training academy Ifly where I conducted sessions on poise and personality developed for the trainee cabin crews.
Cabin Crew
Tata Sia Airlines
01.2022 - 01.2023
- Trained on airbus 320 and 321 on domestic sectors to provide exceptional customer service along with thorough safety and security checks on board the aircraft along with dealing with difficulties faced by the customers on board.
Freelance Modeling
Various Brands
01.2021 - 12.2022
- Worked as a model for clothing brands such as Lalit dalmia, inaya couture, inveda to name a few.
TA Intern
Top Hire Ltd
01.2021 - 12.2021
- Completed an internship program which involved head hunting, conducting initial interviews along with lining up the interview and hiring process.
- Looked after the employee life cycle in the organization.
Cabin Crew
Interglobe Aviation Ltd (IndiGo)
01.2016 - 01.2018
- A professional trained on domestic and international sectors to look after the saftey and security of the passengers on board along with providing a high level of customer service.
- Trained on airbus 320 and 321.
Education
Bachelor of Arts - Applied Psychology
Calorx Teachers University
Ahemdabad 06.2016 - 06.2019
Higher Secondary - commerce, secretarial practice
Thakur College Of Science And Commerce
ICSE - science
N.L. DALMIA HIGH SCHOOL
Skills
- Good communication
- Interpersonal skills
- Patient
- Good listener
- Team player
- Leadership skills
- Training development
- Grooming training
- Stakeholder alignment
- Project management
- Customer service
- Team collaboration
- Communication skills
- Problem solving
- Feedback implementation
- Leadership ability
- Time management
- Conflict resolution
- Presentation skills
- Cross-functional coordination
- Performance assessment
- MS office
- Verbal and written communication
- Record and file management
- Decision-making
- Computer skills
- Client relationship management
- Product knowledge
- Performance improvement
- Data entry
- Public relations
- Meeting scheduling
Awards
- Several customer appreciation for handling difficult situations
- Won nationally level aism debate
- First runner up of a personality competition
- First prize for state level dance competition
Hobbies and Interests
- Music
- Travelling
- Dancing
- Writing
Languages
- English
- Hindi
- Punjabi
- Marathi
Personal Information
Date of Birth: 06/23/98
Languages
English
Proficient
C2
Hindi
Proficient
C2
Punjabi
Elementary
A2
Timeline
Sr Associate style and image trainer
Air india
12.2023 - Current
Grooming And Poise Consultant
Interglobe Aviation Ltd (IndiGO)
03.2023 - 05.2023
Cabin Crew
Tata Sia Airlines
01.2022 - 01.2023
Freelance Modeling
Various Brands
01.2021 - 12.2022
TA Intern
Top Hire Ltd
01.2021 - 12.2021
Bachelor of Arts - Applied Psychology
Calorx Teachers University
06.2016 - 06.2019
Cabin Crew
Interglobe Aviation Ltd (IndiGo)
01.2016 - 01.2018
Higher Secondary - commerce, secretarial practice
Thakur College Of Science And Commerce
ICSE - science
N.L. DALMIA HIGH SCHOOL