VIDHUR BHAGAT

• Consistently achieved above 90% of Sales Quota last 3 quarters, was promoted within first 5 months of joining Branch to lead APAC region, joined as RVP India.
• Currently managing team of 2 Regional Managers & 14 Account Executives and carrying quota of $7Mil annualy.
• Stabilised Korea Business which was undergoing performance issues and instability due to leadership changes.
• Optimised pricing strategies based on competitive analysis data which led to improved margins without sacrificing market share.
• Streamlined internal operations to increase efficiency while maintaining a high level of service delivery.
• Leveraging industry trends, competitor insights, and market research to inform strategic planning and drive proactive decision-making within regional sales organisation.
• Collaborating with cross-functional teams to develop customised solutions for clients, resulting in increased customer satisfaction and loyalty.
• Championed continuous improvement initiatives within sales organization by identifying best practices, optimising workflows, and mitigating potential risks or bottlenecks in process pipeline.
• Providing exceptional leadership during organisational restructuring initiatives, minimising disruption to ongoing sales efforts while positioning company for future success.
• Expanded market share with targeted prospecting and effective negotiation techniques.
• Established strategic partnerships to drive business development and maximize revenue opportunities.
• Developed and executed strategic sales plans for consistent growth in region.
• Fostered long-term relationships with key accounts, ensuring repeat business and sustained profitability.
• Increased regional sales by implementing innovative marketing strategies and building strong customer relationships.
• Created results-driven culture by setting clear expectations, providing ongoing feedback, and recognising outstanding achievements.
• Overseeing budget planning and expense management for regional sales department, ensuring optimal resource allocation for maximum ROI.
• Launched successful promotional campaigns that generated increased brand awareness and contributed to top-line growth.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

As the GM Enterprise Business India, I was responsible for building and scaling New Relic's India GTM business. I was employee number 1 in India and had built the entire India Business for New Relic & eco-system from scratch.

Managed a team of 32 members across Sales, Solution Consulting, Channel & Alliances and Business Development function.

Responsible for meeting yearly and quarterly targets, motivating the team, building and retaining top talent, entering into strategic alliances with channel partners, building the GTM strategy for India, aligning quota's for team members, defining the sales and marketing strategy for India quarterly, deal reviews, Quarterly business reviews with the GTM team, managing the business and entertainment P&L for India, managing escalations, attending customer business reviews and providing executive coverage to enterprise accounts are some of the key responsibilities of this role.

Some of the key milestones and highlights are below.

• Kick Started GTM and India Operations in September 2020
• Grown book of business by 92.5% during the last 20 months
• Have grown diversity by 30%
• Pivotal in moving entire setup from Safeguard PEO to New Relic One India Private Limited and setting up the entity in India alongside cross functional team's and PWC
• Responsible for setting up India GTM business Center in Bangalore, India
• On-boarded the IT & Marketing Vendors for local procurement
• Built strategic partnerships & Alliances in India with AWS and multiple other CPPO partners, grown the partner contribution from 15% to 54% in India
• Responsible for helping the product & engineering team start the R&D and Tech Shared Services Center in Hyderabad, currently 80 member strong
• Represented India in multiple marketing forums
• Received an award for the fastest growing market globally and President Club award- "RELI Awards"
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
• Carrying Quota of $22 Mil in Consumption Run Rate- CRR
• Hired, trained and built high-performing team of sales representatives
• Initiated strategies to set-up businesses that shape and market on emerging industry and market needs

• Responsible for managing top 4 revenue generating accounts for Zendesk India
• Managing $4.4 Million as total book of business
• Carrying quota of $150k MRR (Monthly Recurring Revenue) annually
• Media trained and key speaker for Pan India events
• Responsible for mentoring new joiners, across all GTM functions in India
• Achieved 187% in Q1 2020

● Zendesk India employee no 1, was given responsibility to kick start GTM operations
● Helped design & execute India GTM strategy across sales, partners/channels, product localization and marketing
● Provide executive cover to all 8 Account Executives and SDR team
● Represented Zendesk as key speaker at 80+ events (own and third party events like UBS Forums, CX Summit, Gartner, TechSparks, Ortus Club, Kamikaze and many more)
● Managed PAN India Corporate and Enterprise business for 2016-2017 and then scaled corporate team (currently 8 members strong)
● Responsible for setting up SDR process and also velocity business (less than $100 MRR accounts)
● Closed 280+ Enterprise Logos which include 3 fastest growing unicorns of India
● Worldwide top sales performer with 297% achievement in 2018-2019 Zendesk President's Club Winner
● Working with fastest growing start-ups and established Enterprises in India to help them define their CX Strategy and operations
● Contributed 66% to overall book of business in India in Q3 2019
● Signed first 4 and 3 years deal in APAC market
● Strong executive presence – very comfortable with C-level executives

• International Business Enterprise Sales Executive- 23 August 2015- July 2016 )
• Responsible for generating new business from Must Have Accounts (Named Accounts) in BFSI domain for EMEA and APAC market
• 120% sales target achievement in Q3 2015
• Highest performer in Q3 2015 EMEA team, club achiever
• Managed a team of 3 Sales Development Representatives and 2 Business Development Representatives
• Logo’s closed- RBS, BOA- expansion Compliance Management , Adidas, Givaudan, Shawbrook Bank, Shell, Pohjola bank.
• Customer Engagement Associate (18th August 2014 to 22 August 2015)
• Responsible for up-selling and cross-selling Enterprise level GRC (Governance, Risk Management and Compliance solutions) to existing strategic accounts.
• Worked on end to end RFI’s and RFP’s for various customers, Exelon (Constellation Energy) for NERC CIP v5 Compliance being the biggest with 500+ questions
• Closed IT GRC deal for Ashland Inc. for $ 150,000- 3 years contract in second quarter
• Successfully worked towards converting 3 highly dissatisfied accounts (red) to highly satisfied (green) accounts
• Achieved maximum number of paid registrations for GRC summit 2015
• Initiated few successful social media campaigns for existing customers through extensive use of LinkedIn Sales Navigator
• 100% target achieved in first two quarters

BeatInfo was a Business Acceleration Partner for Freshdesk and IQSS amongst other emerging SaaS players

Team leader for USA and ANZ market; responsible for spearheading end-to-end sales for Freshworks.

1-Responsible for setting up outbound sales process for Freshdesk
2-Lead a team of 6 inside sales representatives and 3 market researchers
3-Handled the APAC, EMEA, NAS and ANZ regions for outbound sales
4-7 deals closed in 6 months for Freshdesk
5-Competitive Wins- Kochava, Hugo Boss, Wipro, Rubik Financial, Brooks Running, 1st Gig.com, NFM, Zero Agency, Red Bird Learning (Over Zendesk and Desk.com- other leading Service Center SaaS players)
6-Bagged best performer award and account manager for Q2 2013

• Designated as business developer for ITC’s biggest client Danske bank, handled projects and tasks related to web payments, trade finance, collection services and corporate notifications.
• Responsible for requirement gathering, analysis, development and implementation of solutions to business.
• Generated business to ITC by organizing ESYA -Awarded SPOT AWARD for same.
• Accredited as best business developer for year 2012-2013 because of generating new business by 17% through up selling of corporate notification solution to Danske bank.
• Managed team of six members as moderator and scrum master.
• Improvised organisation implementation by finding exclusive module for 2013 to reduce costs by 15%.
• Received highest level of appraisal for three consecutive months, receiving client accolades for skills in creating local help via (Lotus Notes) and writing test cases.
• Liaised with business and functional owners during risk engineering and high-level review sessions to derive and execute action plans, meet deadlines and standards.
• Interfaced with cross functional teams to scope out business opportunities and deliver results.