Vidhya Iyer
Senior Project Manager
Mumbai
Summary
Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Senior Project Manager
Zscaler
05.2022 - Current
- Partnered with project team members to identify and quickly address problems.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Updated customers and senior leaders on progress and roadblocks.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Communicated project plans and progress to key stakeholders and project contributors.
- Planned, designed, and scheduled phases for large projects.
- Facilitated workshops to collect project requirements and user feedback.
- Maintained open communication by presenting regular updates on project status to customers.
- Maintained schedules to meet key milestones at every project phase
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track
Senior Infrastructure Administrator
IndusInd Bank Ltd
08.2007 - 04.2022
- Tested network's performance and created strategies to maintain integrity of overall infrastructure.
- Led server infrastructure development, quality assurance, staging and production systems.
- Researched and recommended new technologies and strategies for improving system performance.
- Diagnosed and executed resolution for network and server issues.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Maximized system availability through development and testing of contingency plans.
- Installed and managed VPNs, firewalls and anti-malware solutions.
- Responded to and remedied critical issues that could not be addressed by technicians.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Worked in team-driven environments and communicated effectively with stakeholders.
Education
MBA - Information Technology
IIBM
Delhi 04.2001 -
Skills
Client Relationship Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Highest Customer Satisfaction received on quarterly basis
Certification
PMP
Timeline
PMP
04-2023
Senior Project Manager
Zscaler
05.2022 - Current
Prince 2
03-2022
Senior Infrastructure Administrator
IndusInd Bank Ltd
08.2007 - 04.2022
MBA - Information Technology
IIBM
04.2001 -