Singing
Vidhya SREEKANTH
Medical
Bangalore
Summary
Dynamic and detail-oriented Physical Therapist with expertise in patient assessment and treatment planning, honed at Lakshmi Hospital. Proven ability to enhance patient outcomes through effective pain management techniques and exceptional communication skills. Committed to continuous improvement and compliance in medical practices, ensuring high-quality care and patient satisfaction.
Overview
2026
2026
years of professional experience
4
4
Languages
Work History
Physical Therapist
Lakshmi Hospital
04.2025 - 11.2025
Medical Billing
Sri Lakshmi Multi Speciality Hospital
08.2023 - 11.2025
- Demonstrated exceptional attention to detail in all aspects of medical billing work, resulting in fewer errors and a higher level of accuracy for both internal records and external claims submissions.
- Collaborated with IT teams to implement software upgrades, improving the accuracy and efficiency of medical billing systems.
- Ensured compliance with industry standards, staying up-to-date on changes in medical billing codes and regulations.
- Continuously updated knowledge on industry best practices pertaining to medical billing and collections.
Receptionist in Medical
Sri Lakshmi Multi Speciality
08.2023 - 11.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced visitor experience by providing detailed information and assistance as needed.
Customer Care Executive
Unique Management
01.2021 - 2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Team Leader
SBI Collection
2017 - 2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Team Leader
RBI
2016 - 2017
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
High School Diploma -
GGHS
Mahe Bachelor of Arts - Malayalam
Paramount College
Thalassery 06.2004
High School Diploma - Maths Group
Christ College
Thalassery 05.2001
Skills
Patient assessment
Additional Information
I am speaking 4 languages
English malayalam tamil hindi
Listening to music
Singing
Interests
Timeline
Physical Therapist
Lakshmi Hospital
04.2025 - 11.2025
Medical Billing
Sri Lakshmi Multi Speciality Hospital
08.2023 - 11.2025
Receptionist in Medical
Sri Lakshmi Multi Speciality
08.2023 - 11.2025
Customer Care Executive
Unique Management
01.2021 - 2023
Team Leader
SBI Collection
2017 - 2019
Team Leader
RBI
2016 - 2017
High School Diploma -
GGHS
Bachelor of Arts - Malayalam
Paramount College
High School Diploma - Maths Group
Christ College