Vidhyakumari Parameswaran

• Developing and implementing operational strategies, plans, and objectives to meet the organization's goals and targets related to SMSF administration.
• Optimizing operational processes, workflows, and procedures to ensure efficient and accurate administration of SMSFs.
• Ensuring compliance with relevant SMSF regulations, legislation, and industry standards, such as Australian Taxation Office (ATO) guidelines, is met.
• Leading and managing a team of SMSF administrators and assistant managers. This involves assigning tasks, setting performance goals, providing training and development opportunities, and conducting regular performance evaluations.
• Building and maintaining strong relationships with clients, including SMSF trustees, accountants, financial advisors, and other stakeholders.
• Implementing quality control measures to ensure the accuracy of SMSF administration services.
• Identifying and mitigating operational risks, and implementing appropriate risk management strategies. Evaluating and implementing technology solutions, software, and systems to streamline and automate operational processes.
• Collaborating with IT teams to enhance the efficiency and effectiveness of SMSF administration. Monitoring operational performance metrics and KPIs, analyzing data, and generating regular reports on operational efficiency, productivity, and service levels.
• Identifying areas for improvement, and implementing corrective actions as needed.
• Collaborating with other departments, such as finance, compliance, and customer support, to ensure seamless operations and coordination.
• Continuously identifying opportunities for process improvement, cost reduction, and operational excellence. Keeping up with industry trends, best practices, and emerging technologies to enhance SMSF administration services.

• Explained goals and expectations required of trainees.
• Supported onboarding of new employees by hosting orientation sessions.
• Facilitated engaging and informative training sessions for both new hires and existing staff.
• Collaborated with other departments to ensure smooth implementation of training programs.
• Developed training materials and manuals to support diverse learning styles and organizational objectives, such as quick reference guides and decision trees.
• Provided technical assistance when needed in order to troubleshoot any issues arising during the course delivery process.
• Data analysis for process improvement and providing training based on that.
• Investigating SMSF help tickets and preparing communications for the team for a better understanding.
• Providing SkillUp training for all levels of employees.
• Provided training for different projects on BGL360 software, and migration quality review training.

Team Leader - Migration:

• Migrating funds from one software to SM8 using the DM tool.
• Error resolving while loading the fund via the DM tool.
• Fund details, financial data, tax parcels. Migrated from Class, BGL, and other software to SM8, as it is.
• Migrating daily funds from Class Super to SM8, up to date, and reconcile.
• Migrating the old Appian to the new Appian as it is, and updating the details where required.
• Reviewing the new dashboard as per the old dashboard.
• Managing a 15-member team, training, and migrating funds on a quick turnaround time with client specifications.
• Migrated nearly 900 funds within a short period

• End-to-end process in self-managed superannuation funds.
• Reconciliation and review of income, such as dividends, trust distributions, rent, and its components.
• Review the tax provision calculation and reconcile it manually with the reports.
• Reconciliation of GST.
• Lodging BAS returns.
• Learning review techniques and methodology.
• Preparation of SMSF tax returns after fixing ELS validation errors.
• Considering review comments as learning opportunities and applying them in funds to avoid the same mistakes again.
• Review the accounts and financial statements, and deliver them with good quality.
• Team discussion on quality, TAT, and applied the same thing while reviewing the funds.
• Focusing on funds with a first-time pass rate.
• Creating and completing Appian tasks.

• Coding of journal entries.
• Review of profit and loss items, and balance sheet items.
• Preparation of the depreciation schedule.
• Finalization of Accounts.
• Preparation of tax returns for individuals, companies, and trusts.
• Preparation of the BAS return.

• Working as a costing assistant for a few months to make a cost for sample pieces.
• Preparation of financial accounts in their accounting package.
• Calculating remuneration for the employees and the labor.
• Maintaining files and records for ISO auditing.