Vidhya Lakshmi Anandababu

QA Analyst with extensive experience at Omega Healthcare Solution, specializing in quality assurance and communication. Demonstrated success in backlog management and problem-solving, leading to improved operational efficiency. Proficient in MS Office, consistently delivering high-quality results while meeting tight deadlines.

• EPIC
• BRIGHTREE
• TRUBRIDGE
• Q VERT

AR analyst

• Reviewed unpaid provider claims for resolution with insurance companies.
• Followed up with insurance companies via TPA websites or outbound calls to determine claim status.
• Corrected and re-filed claims based on information received from insurance companies or TPAs.
• Transferred outstanding balances to patients lacking sufficient insurance coverage.
• Requested EOBs from insurance companies via fax for already paid claims.
• Investigated root causes of claim rejections to enhance submission accuracy.

QA Analyst

• Analyzed accounts receivable data to reduce errors.
• Reviewed client feedback to enhance product quality and decrease inaccuracies.
• Coordinated with clients and internal teams to clarify SOPs, minimizing errors.

• English
• Tamil
• Marathi