Vidhyanshu Bohra
Delhi
Summary
Marketing professional with proven expertise in strategic development and implementation, driving significant market growth and new projects. Exceptional communicator and leader, skilled in team building and personnel motivation to achieve high performance. Track record of delivering impactful results through innovative marketing strategies and effective management practices.
Vendor empanelment.
Brand awareness.
Overview
7
7
years of professional experience
Work History
Marketing Manager
Oxmo Hospitality by Oxmo Industires
09.2023 - Current
- Plan, Develop, and Oversee marketing and Advertising strategies.
- Increase company's market share and revenue.
- Campaign management, marketing campaigns to raise awareness and generate demand for services.
- Social media Directing social media engagement strategies.
- Content creation Participating in content production and editing.
- Maintaining public relations.
- Agency selections and managing agencies and vendors who produce marketing materials.
- Communicating across various media channels to reach target audiences.
Property Manager
Ruhe Stays Villas LLP
Goa
10.2022 - 06.2024
- Handling a team of three departments. (Housekeeping, Butler and Chef)
- Resolving guest issues and providing smooth service related to any guest requirements. Guest billing in the system, doing check-in and check-out.
- Promoting the brand by creating guest relations.
- Marketing strategy for upsales in the booking and add-ons.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Salon Manager
Feelgood salon
Goa
01.2022 - 09.2022
- Established client relationships through effective appointment scheduling and follow-ups.
- Consulted with clients to identify emerging market trends and style demands.
- Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
- Leveraged cosmetic product knowledge to assist team in developing promotional packages.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Coordinated meetings between staff members, owners, suppliers, and other stakeholders as needed.
- Utilized email and telephone reminders to enhance appointment attendance and increase sales.
Sales Consultant
DOTPE
08.2021 - 11.2021
- Conducted market research to identify sales opportunities and assess customer needs.
- Established long-term relationships with key contacts at client companies.
- Actively pursued new sales prospects through cold calling, networking, and social media.
- Arranged meetings with potential clients to negotiate and finalize deals.
- Resolved customer complaints and objections effectively.
- Collaborated with team members to enhance overall performance.
- Collected feedback from customers and shared insights with internal teams.
Front-Office Associate
STRIKE CASINO BY BIG DADDY
Goa
12.2020 - 04.2021
- Maintained knowledge of upcoming events and offerings to enhance guest experience.
- Updated guest profiles in the computer system regularly to ensure accurate records are kept.
- Verified identification documents from guests before issuing keys or access cards.
- Utilized problem-solving skills to resolve complex customer inquiries.
- Directed guests to appropriate staff for assistance with inquiries and special requests.
- Handled requests with professionalism, tact, and courtesy.
- Ensured neatness and orderliness of casino and shared areas.
- Delivered final bills to guests promptly.
Front-Office Associate
Deltin Royale
Goa
11.2018 - 04.2020
- Streamlined front desk operations to minimize reservation processing time.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Utilized problem-solving skills to resolve complex customer inquiries.
- Ensured compliance with all company policies and procedures related to guest services.
- Handled cash payments for guest transactions accurately and efficiently.
- Ensured comprehensive knowledge of casino policies, including rates and special offerings.
- Verified accuracy of billing instructions to prevent discrepancies.
- Managed cash transactions at front desk, maintaining accountability for personal bank as per casino regulations.
- Supervised daily shifts, ensuring adherence to standard operating procedures and exceptional guest service standards.
Education
Graduation - Hospitality Administration And Management
AIHM Institute of Hospitality Management
Delhi01.2018
Graduation - Hospitality Administration And Management
University of Hotel Management
01.2017
Grade 12th -
Goa Board
01.2015
Grade 10th -
Goa Board
01.2012
Skills
- Client engagement and retention strategies
- Marketing strategy
- Negotiation skills
- Customer relationship management (CRM)
- Brand-building strategies
- Market analysis
- Business development initiatives
- Counseling for internal and external clients
- Analytical thinking with problem-solving skills
- Decisive action taking
- Brand development
- Team collaboration
- Effective communication
Accomplishments
- Awarded for the 14th and 15th Sub-Junior National Basketball Championships from 2008 to 2011
- Awarded 2nd prize in athletics in the sub-junior group, 2008-2009
- Awarded 3rd prize in athletics in Taluka 2010-2011
- Awarded for annual, training, adventure camp
- Awarded 3rd prize for Saral Sanskrit Abhiksha, 2010
Languages
- English
- Hindi
- Marathi
- Konkani
- Punjabi
Personal Information
- Date of Birth: 03/25/97
- Nationality: Indian
Timeline
Marketing Manager
Oxmo Hospitality by Oxmo Industires
09.2023 - Current
Property Manager
Ruhe Stays Villas LLP
10.2022 - 06.2024
Salon Manager
Feelgood salon
01.2022 - 09.2022
Sales Consultant
DOTPE
08.2021 - 11.2021
Front-Office Associate
STRIKE CASINO BY BIG DADDY
12.2020 - 04.2021
Front-Office Associate
Deltin Royale
11.2018 - 04.2020
Graduation - Hospitality Administration And Management
AIHM Institute of Hospitality Management
Graduation - Hospitality Administration And Management
University of Hotel Management
Grade 12th -
Goa Board
Grade 10th -
Goa Board
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