VIDHYASHREE V

• Hosting trainings as part of Learning Delivery team
which supports the backend classroom training/VILT
and Web/Zoom Based trainings for Accenture
employees/ External clients.
• Learning and Collaborating with the end-to-end
Learning and Development activities.
• Managing learning solutions, including activities such
as registration, vendor management, product support,
learning management system. Taking client delivery
information such as course identification, dates, venue,
capacity, preferred resources and obtaining suitable
information to publish class schedule within a stated
calendar period.
• Problem-solving skills
• Collaboration and interpersonal skills
• Working as individual contributor as a part of a team,
with a focused scope of work.
• Working with skate holders and internal learning
coaches before the trainings

1) Working on Unmanaged Exits of the employees

2) Working on Absconding Exit cases

3) Closing on Unauthorized absence post Resignation

4) Working Other Exits like Early exits, Managed, Global Career Program Exits, Other country transfer, Leave of Absence, Decline to Start.

5) Coordinating with Stakeholders for the Exits process.

6) Investigate on Full & Final settlement rework case.

7) Working on HR Checklist Closure.

1) Validating: Educational, Employment, Criminal check and Company check.

2) Working on Discrepant reports & doing due diligence.

3) Complete Quality check on Database reports, First report and Final report.

4) Daily case allocation to team members.

5) Consolidation reports on quality of vendors TAT & closure of priority cases which are close to ageing.

6) Follow up with vendors for closure of cases within the given TAT.

1) Discrepancy resolution of BGV failure cases reported: Wipro Technologies.

2) Conduct face to face discussions with the employees in case the BGV reports are failure or Do Not Hire.

3) Mainly contact with HR, Payroll, and Manager of the company for employment verifications.

4) Verifying the Education details by contacting the university or board.

5) Validating the discrepancy report and doing complete due diligence on the cases.

6) Responsible to ensure that the Time service standards are met.

7) Responsible for quality check.

1) Verification of Employment, Education & DOT (Department of Transportation) for US employees. Mainly contact with HR, Payroll, and Manager and Safety department.

2) Verifying the Education details by contacting the Registrar and Principal of the Education Department.

3) Sending the final reports for higher Authorities regarding the Verification details.

4) Prepared the Derogatory Information report on candidates.

1) Collecting Arrears for Debit Cards and Loans for ST. George Bank based in Australia.
2) Providing the Account details to customers and keeping them inform about their due dates, interest and other banking norms.
3) Restricting the access of their credit and debits card on the payment delays.
4) Interact with customers on a regular basis to enhance customer experience.
5) Be responsible for achieving a high level of customer satisfaction at both the team and organizational level.
6) Manage Metrics and ensure process adherence.