VIDIT MISHRA
Ghaziabad
Summary
Seeking a challenging opportunity in an organization to excel and grow along with the organization by utilizing my knowledge and acquired skills towards fulfillment of organizational vision. Electronic data interchange (EDI) associate bringing 3 years of experience in EDI in implementation and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in EDI administration and implementation functions, including discrepancy research and program management. Successful EDI Coordinator accustomed to researching issues, analyzing data and evaluating system performance. Enthusiastic, adaptable and resourceful with vast administrative and business experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EDI Analyst
TRPC Services Pvt. Ltd.
Gurugram
06.2024 - Current
- Developed and strengthened business partner and customer relationships.
- Monitored records and files transmissions to customers to ensure smooth and error-free deliveries.
- Minimized issues by helping train customer service team members in methods for supporting EDI activities.
- Built, maintained and troubleshot electronic data interchange customer maps.
- Performed root cause analysis on transmission issues.
- Prepared and presented technical proposals for clients.
Senior Associate - EDI
Guardian India Pvt Ltd
Gurugram
01.2021 - 06.2024
- Major responsibility to test HIPAA 834, holistic, and proprietary test and production files.
- Providing plan structure to vendor to create test and production files with all the member eligibility and payroll details.
- Leading vendor and client conference calls to fulfill their requirements related to business.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Worked on Workday, Simon, Panorama, and other benefit administrative tools for assigned cases.
- Attending hunt line calls to solve EDI-related queries and problems of plan holders and vendors, as per requirements.
- Working on production-related issues and data discrepancies.
- Mentored junior personnel to influence strategy and research objectives.
- Working on end-to-end member-level insurance details and feeding information in integration tool.
- Managed end-to-end EDI data by reviewing employees' payroll information, which impacts their payroll activities.
- Attending daily stand-up calls and providing daily discussion points to manager and leads.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Locating daily work to teammates on a daily basis.
- Gathered requirements from stakeholders and developed initial scope.
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
Education
Bachelor of Education -
Mewar collage (CCS university)
Meerut01.2018
Bachelor of Arts -
Maharaja Agrasen collage (university of Delhi)
Delhi01.2014
12th -
G.S.B.V CBSE-Delhi 110095
Delhi01.2011
10th -
G.S.B.V CBSE-Delhi 110095
Delhi01.2009
Skills
- Decision making
- Time management
- Ability to work in a team
- Customer service
- Customer support
- Leadership
- Problem solving
- Teamwork
- Adaptability
- Communication
- Management
- Report Analysis
- Root Cause Analysis
- Workflow improvement
- Provider verification
- Client Relations
Accomplishments
- Supervised team of 20 staff members
- Consistently received a 100% customer satisfaction rate
- Consistently received positive performance reviews
- Received 4-5 recognition awards for my work in my organization
- Worked on process improvement related ideas and implemented successfully
- Implemented huntline calls process to set up new business lineup in organization
Personal Information
- Date of Birth: 07/16/1994
- Nationality: Indian
Languages
- Hindi
- English
Hobbies and Interests
- Singing
- Travelling and blogging
- Watching movies
- Internet surfing
Languages
English
First Language
Hindi
Proficient (C2)
C2
Certification
- Certified on Hippa norms and compliance.
Timeline
EDI Analyst
TRPC Services Pvt. Ltd.
06.2024 - Current
Senior Associate - EDI
Guardian India Pvt Ltd
01.2021 - 06.2024
Bachelor of Education -
Mewar collage (CCS university)
Bachelor of Arts -
Maharaja Agrasen collage (university of Delhi)
12th -
G.S.B.V CBSE-Delhi 110095
10th -
G.S.B.V CBSE-Delhi 110095
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