VIDYA BHUSHAN
Noida
Summary
Product Excellence: Seasoned Product Leader with 12+ years of expertise in scaling AI and tech-driven products, driving innovation, and achieving operational efficiency across Fortune 500 companies and high-growth start-ups.
Entrepreneurial Success: Co-founder of a leading AI-powered retail company with $8M+ ARR, establishing a strong presence across 78+ cities and redefining smart vending solutions in India.
Academic Distinction: Alumnus of IIM Ahmedabad (IIM-A) and IIT Kharagpur (All India Rank 427), recognized with the Young Alumni Achiever Award (YAAA) in 2023 for significant contributions to the field.
Overview
2025
2025
years of professional experience
14
14
years of post-secondary education
Work History
Co-Founder & COO
Daalchini Technologies
Noida
4 2018 - Current
- Company Overview: India’s Largest AI-Powered Vending Network
- Co-founded Daalchini Technologies to revolutionize retail through smart vending, transforming how India buys from vending machines
- Scaled the company to become India’s largest AI-powered vending network, achieving $8M (₹67 Crore) in annual revenue within six years and expanding to 78 cities across India
- Launched AI-Powered Vending Solutions: Introduced India's first fully digitized, contactless, IoT- and AI-enabled smart vending machines, setting new standards in convenient retail, including fresh food vending
- Led Innovative Product Development: Transformed vending machines from static assets to dynamic service platforms by developing state-of-the-art mobile and web applications (Android, iOS, PWA), enabling them to serve as advertisement platforms & Out of Home (OOH) quick commerce channels in addition to seamless vending solutions
- Optimized Product Lifecycle & Data-Driven Culture: Streamlined product lifecycle and established a data-centric approach using Jira, Confluence, and Tableau, driving growth to 400K users with a 62% retention in six months
- Achieved Rapid Expansion & Market Leadership: Scaled from 0 to 2,000+ vending machines across 78 cities, managing a comprehensive supply chain and logistics network spanning 19 warehouses
- Ensured Operational Efficiency & Profitability: Achieved 30%+ gross margins and EBITA-positive status by Q1 2024, overseeing P&L, go-to-market strategies, and a rigorous 42-point quality control process
- Demonstrated Pandemic Resilience: Maintained team stability and operational continuity during two Covid-19 waves without layoffs, exemplifying crisis management and agile decision-making
- Led Team Building & Talent Development: Assembled and managed a high-performing, cross-functional team of 250+ across product, operations, and business functions, fostering an entrepreneurial mindset and execution excellence
- Secured Key Clients & Drove Revenue Growth: Devised referral-based B2B sales strategies using Kylas CRM, acquiring 450+ marquee clients (e.g., RBI, Tata, Reliance) to strengthen market presence and drive sustained revenue
- Raised Significant Funding: Secured $5.5M in Series A funding from VC and 15+ angel investors, including 7 former colleagues, demonstrating strategic relationship building and business acumen
- India’s Largest AI-Powered Vending Network
- Retail Start-up of the Year, 2021 – Entrepreneur India & COO of the Year, 2023 – Indian Achievers’ Forum
Group Product Manager
Paysafe Holding UK Limited
Hyderabad
04.2017 - 03.2018
- Led Merchant Portal & Communication System Design for Six Group Companies
- Developed Omnichannel Communication Service: Built an omnichannel communication service across six group companies, enhancing client interactions and operational efficiency
- Designed Integrated Merchant Portal: Conceptualized and launched a centralized merchant portal, unifying access for all merchants on the platform
- Led Strategic Vendor Selection: Oversaw the selection process for notification vendors across 90+ countries, managing a $10M+ budget to ensure optimal service and scalability
- Managed Cross-Functional & International Team: Directed a team of 10 developers and stakeholders across the USA, UK, and India, ensuring alignment and seamless delivery
- Achievement: Awarded a 4.39/5 year-end rating, the highest in Paysafe (India)
Product Manager
Paytm Group
Noida
02.2016 - 04.2017
- Led End-to-End Solution Design for Offline Payment & Alipay Integration
- Designed & Developed Custom Ticketing Solution for Delhi Metro: Designed and launched a unique unreserved ticketing system for Delhi Metro, enhancing commuter experience and operational efficiency
- Scaled Offline Payment Solutions: Rolled out QR, Barcode, NFC, and Sound-based (mPOS) payment systems across 55 major retail partners (e.g., Future Group, Walmart, Dominos), increasing transaction volume by 10x
- Forged Key POS Partnerships: Led collaborations with POS technology partners (e.g., Shawman, Sparktech, Zomato), expanding Paytm’s merchant network and enhancing in-store payment capabilities
- Integrated Alipay Solutions: Integrated Alipay’s offline solution, expanding payment options for Paytm users
- Achievement: Honoured as 'Legend of the Year' by Founder & CEO Vijay Shekhar Sharma
Product Manager, Online Payment & Payment Gateway
JIO Money
Mumbai
02.2015 - 02.2016
- Managed New Product Development & Regulatory Coordination with RBI
- Built Digital Wallet from Scratch: Key member of an 8-person team that developed JIO Money’s digital wallet, laying the foundation for JIO’s entry into the digital payment space
- Designed Cash on Delivery Solution: Developed a cost-effective CoD solution, increasing payment flexibility for users
- Led POS Integration for Physical Merchants: Coordinated integration efforts with aggregators (e.g., Pinelabs), enhancing offline merchant payment capabilities
- Enabled Seamless Payment Gateway Integration: Collaborated with major bill aggregators (Bill Desk, Oxigen, Tech Process) to establish a robust payment gateway, supporting a wide range of online transactions
- Prepared BBPS Application for RBI/NPCI: Drafted and submitted the Bharat Bill Payment System (BBPS) application for Jio Money, aligning with national digital payment standards
- Recognition: Achieved the highest grading (A
- ) with a 100% bonus in the year-end appraisal
Office of Sr. President, Reliance JIO Network Launch
Reliance JIO
Mumbai
06.2014 - 02.2015
- Executive Support to Sr
- President: Served as Executive Assistant to Mr
- D.K
- Tayal (President, Reliance), providing strategic insights and visibility into organization-wide initiatives
- Led Microwave Network Deployment: Oversaw the planning and deployment of the microwave network for Jio across Mumbai, achieving project completion within the set timeline with excellent telecom strength and coverage
- Directed FTTX Network Rollout: Managed the planning and deployment of the Fiber-to-the-X (FTTX) network across Madhya Pradesh, completing the rollout on schedule with optimal network performance
Software Engineer
Ericsson Research & Development India
Gurgaon
06.2010 - 05.2012
- Java-Based Product Development
- Enhanced Roaming & Billing Capabilities: Designed solutions to enable 4G roaming and postpaid billing
- Achieved 85% Cost Reduction: Automated interface documents creation, reducing implementation costs by 85%
- Boosted Product Performance: Increased efficiency by 25% through the development of an Edge Agent capability
- Led Agile Team: Served as Team Lead for a five-member agile team, implementing Kanban for alarm management
- Subject Matter Expert on Agile Tools: Acted as SME for Mingle, enhancing project management practices in agile
- Recognition: Received 'Exceeds Expectation' ratings in both annual appraisals for delivering excellence
Education
Master of Business Administration -
Indian Institute of Management
Ahmedabad 01.2014 - 12.2014
Research in Artificial Intelligence (AI) & Machine Learning (ML) -
University of London
London 01.2009 - 12.2012
Bachelor of Technology - Electronics & Electrical Communication
IIT Kharagpur
Khragpur 01.2010 - 12.2010
Class X & XII - CBSE
Sainik School Tilaiya
Koderma, Jharkhand 01.1998 - 12.2005
Skills
AI & ML Certified
LLM
C
Tableau
Metabase
Jira
Confluence
Kylas CRM
Zoho Inventory
Zoho Books
Python
Java
Entrepreneurial leadership
Partnership cultivation
Advisoryandmentorshiproles
- Product Consultant, Led the development of Android and iOS apps from concept to launch for FROB (Friend of Books), 2024.
- Mentor, Provided strategic guidance to 10+ start-ups, including fundraising support for DRISHTI, as part of the Start-up Mentorship Program at IIT Kharagpur, 2023–24.
- Advisor, Developed curriculum strategy and scaling plans for L2L International, Noida, 2019–21.
- Author, Published multiple articles on emerging retail trends in Business World, YourStory, Indian Retailer, 2021–23.
Certificationsandskills
AI & ML Certified (Coursera), LLM (Google), C++ (IIT Bombay), Tableau, Metabase, Jira, Confluence, Kylas CRM, Zoho Inventory, Zoho Books, Python, Java, C++, Matlab
Executivesummary
Seasoned Product Leader with 12+ years of expertise in scaling AI and tech-driven products, driving innovation, and achieving operational efficiency across Fortune 500 companies and high-growth start-ups., Co-founder of a leading AI-powered retail company with $8M+ ARR, establishing a strong presence across 78+ cities and redefining smart vending solutions in India., Alumnus of IIM Ahmedabad (IIM-A) and IIT Kharagpur (All India Rank 427), recognized with the Young Alumni Achiever Award (YAAA) in 2023 for significant contributions to the field.
Timeline
Group Product Manager
Paysafe Holding UK Limited
04.2017 - 03.2018
Product Manager
Paytm Group
02.2016 - 04.2017
Product Manager, Online Payment & Payment Gateway
JIO Money
02.2015 - 02.2016
Office of Sr. President, Reliance JIO Network Launch
Reliance JIO
06.2014 - 02.2015
Master of Business Administration -
Indian Institute of Management
01.2014 - 12.2014
Software Engineer
Ericsson Research & Development India
06.2010 - 05.2012
Bachelor of Technology - Electronics & Electrical Communication
IIT Kharagpur
01.2010 - 12.2010
Research in Artificial Intelligence (AI) & Machine Learning (ML) -
University of London
01.2009 - 12.2012
Class X & XII - CBSE
Sainik School Tilaiya
01.1998 - 12.2005
Co-Founder & COO
Daalchini Technologies
4 2018 - Current
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