Vidya C
Bengaluru
Summary
Lead Analyst with extensive experience at Oracle India Pvt Ltd, specializing in deal management and quoting processes. Demonstrated success in stakeholder engagement and project management, enhancing quality and compliance. Skilled in data analysis and team training, consistently achieving accurate results and strengthening customer relationships.
Overview
12
12
years of professional experience
Work History
Lead Analyst, Customer Deal Desk
Oracle India Pvt Ltd
02.2018 - Current
- Responsible for formulating quotes based on customer requirements and specifications in Oracle CPQ for all cloud, hardware, and software products, which include adding part numbers, pricing, agreements, applying discounts, and product configurations, etc.
- Working on a deal includes initiating executable documents, running approvals, providing the final quote to the partners, drafting order documents, and booking sales deals for the assigned territory.
- Generating OD’s and POEF forms in order to submit for booking.
- CDD Process - Expertise in cloud deal management processes to release OD to sales, incorporating non-standard terms based on approvals.
- Verifying active, expired, and terminated licenses in the IB report, and initiating DAS codes for approval.
- Tier 3 Approver - I have worked as an approver for Dunkin' customers for FBGIU.
- F Store - All activities related to the Franchise Store, such as data validation, buyer adding, bundle loading, bundle creation, and raising requests for setting up new customers in Fstore.
- Planning and developing quality improvement ideas and maintaining global team quality as per the SLA.
- Handled and interacted with different LOBs, such as Customer Data, Deal Management, Credit and Collections, License Assignment, Sales Compensation, and Order Management, for process-related activities.
- Support the overall readiness of the organization though ongoing or one-off general business and specialty specific trainings) to the organization. I support, specific trainings to the groups in the organization interacts with regularly.
- SAR – Service Activation Request - Handled the SAR submission process for all Cloud orders that have been processed for FBGIU. Also, POC for SAR project.
- Managed contract negotiations with clients to ensure favorable terms.
- Analyzed market trends to identify potential opportunities for growth.
- Developed and maintained relationships with key stakeholders and partners.
- Led project meetings to discuss deal status and address challenges.
- Trained junior staff on best practices in deal management processes.
- Worked with senior management to define standards, policies, procedures and organizational enhancements to meet company goals for finance.
- Served as a liaison between various departments within an organization for effective communication about pending deals.
- Managed the entire deal process from initial contact to closing, including due diligence and contract negotiation.
- Prepared detailed reports for senior management on key aspects of the deal such as pricing, terms and conditions, timelines.
- Coordinated meetings between parties involved in a transaction for purposes of discussing details or resolving disputes.
- Reviewed legal documents related to the deal to ensure compliance with applicable laws and regulations.
- Assisted in preparing presentations for potential investors or partners regarding proposed transactions or agreements.
- Researched potential deals, analyzing financials and identifying areas of risk or opportunity.
- Negotiated amendments or modifications to existing contracts in order to facilitate new deals or partnerships.
- Monitored progress of deals throughout their lifecycle to ensure successful completion within established deadlines.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Used change methodologies to increase sales and led projects for increased productivity.
Senior Analyst - Support Renewals
HCL Technologies (Client for VMware)
01.2017 - 10.2017
- Service Contracts analysis and consolidation is responsible for analyzing, validating, and quoting the customer's install base information.
- Reviewing the order booked and then accordingly setting up the renewal service contracts in Oracle.
- Reviewing and validating the install base records and service contracts of the customer.
- Quote out the install base contracts for the customer, as per quoting and renewal policies.
- Setting up the ELA IB contracts in Oracle to match the ELA order booked.
- Being involved in the quality check process for peers, knowledge about software licensing, revenue recognition, service contracts, order management, and the renewal process.
- Knowledge of the downstream effects of quoting and order booking. Work closely with the deal desk team and other business partners, like corporate system ops and finance, to ensure accurate quotes and contracts are quoted and booked.
- I have worked on the SFDC tool and Oracle 11i application. I have maintained 100% accuracy in the output.
Senior Analyst - Hardware Configuration Quoting & Deal Management Services
Oracle India Pvt Ltd
07.2013 - 09.2016
- Worked as Senior Analyst for Global HW Configuration & Deal Management services.
- Member of the Quoting transition process to India. Managing the NEP deals globally.
- Understanding and configuring the hardware products as per the customer's requirements and sales requests.
- Configuring hardware and software quotations based on the sales requirements, along with executing OD for HW order booking.
- Providing dedicated support and leading the virtual deal team for assigned deal(s), hosting regular cadence calls, project managing tasks/actions, and leading the deal to a successful conclusion.
- Advising Sales on the appropriate terminology to include in approval requests to ensure that the contract term requests are clear and precise.
- Providing training on the configuration and the quoting process to the new Joiners in team.
- Got trained and processed different LOB deals like Engineering System, ACME, RQT, and Tekelec etc.
- Generating the reports like EOD, Closed Count Report and Quality Report, TAT report during my tenure at work.
Education
PGDFM -
Karnataka State Open University
01.2015
M.Com -
Bangalore University
01.2013
B. Com -
Bangalore University
01.2011
Pre-university course - commerce
Seshadripuram Composite PU College
Karnataka01.2008
Skills
- Deal management
- Quoting process
- Oracle CPQ
- Data analysis
- Project management
- Customer relationship management
- Compliance review
- Quality improvement
- Effective communication
- Market trend analysis
- Stakeholder engagement
- Problem solving
- Training and mentoring
- Predictive analytics
- Report generation
- Data governance
- Oracle Fusion tool
- SPM tools
- Leadership
- Critical thinking
- Business planning
Affiliations
- Employee of the Quarter/Year — Recognized for outstanding performance and contribution to deal closure efficiency ( Q2 2022).
- Deal Process Improvement Lead — Spearheaded initiatives that reduced deal approval cycle time by 18%
- Oracle Deal Desk Certification — Completed specialized training on Oracle’s deal management tools and compliance policies.
- Cross-Functional Project Lead — Led a cross-departmental team to implement automated pricing models, improving accuracy and speed.
- Active Member, Sales Operations Forum — Regular contributor to knowledge sharing and process optimization discussions.
Accomplishments
- Streamlined deal approval process, reducing turnaround time by 30%, resulting in faster revenue recognition.
- Successfully managed and analyzed over 500 complex deals annually, ensuring compliance with company pricing and discount policies.
- Led the implementation of a new deal management system, improving accuracy and reducing errors by 25%.
- Negotiated and resolved pricing conflicts between the sales and finance teams, saving the company over $1 million in potential revenue losses
- Developed automated reporting dashboards that provided real-time insights into deal pipeline and performance metrics.
- Played a key role in increasing deal desk team efficiency by introducing standardized templates and workflows.
- Mentored and trained 10+ junior analysts, enhancing overall team competency and productivity.
- Recognized with the Outstanding Performance Award for consistently exceeding deal closure targets.
Languages
- English
- Kannada
- Hindi
- Tamil
- Telugu
Personal Information
- Date of Birth: 10/22/90
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Disclaimer
I, hereby confirm that the above furnished information is authentic to the best of my knowledge, and nothing is concealed.
Timeline
Lead Analyst, Customer Deal Desk
Oracle India Pvt Ltd
02.2018 - Current
Senior Analyst - Support Renewals
HCL Technologies (Client for VMware)
01.2017 - 10.2017
Senior Analyst - Hardware Configuration Quoting & Deal Management Services
Oracle India Pvt Ltd
07.2013 - 09.2016
PGDFM -
Karnataka State Open University
M.Com -
Bangalore University
B. Com -
Bangalore University
Pre-university course - commerce
Seshadripuram Composite PU College
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