Vidya Kumari

Roles and Responsibilities:

Work closely with Lead HR & Sales Teams in building a culture of continuous learning, designing & implementing programs resonating with the vision for L&D, and participate in developing a strategy to elevate learning and development within the organization.

• Evaluated hiring, firing, and promotions requests.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Provided strong leadership to enhance team productivity and morale.
• Recommended and implemented successful strategies to maximize revenue.
• Anticipating future skills gaps through incisive new L&D programming
• Ensuring that people are cross skilled to be offered roles in different teams.
• Building relationships with third-party resources, vendors and partners to roll out innovative and experiential learning models.
• Keeping data updated at all times
• Identifying business & people need on L&D & ensuring execution of L&D Programs that contribute to people & organization growth:
• Conducting Induction programs for new joiners
• Preparing people to deliver on their key results through Training Need Identification
• Ensuring people on Step Up plans are offered learning opportunities to improve on their performance.
• Ensuring Mandatory Trainings are rolled out & completed by people.

Roles and Responsibilities:

• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Supervised day-to-day operations to meet performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Managed senior-level personnel working in marketing and sales capacities.
• Evaluate trainer's profile and identify the core strength over the technical skills.
• Research about the training programs shared by the sales teams through the clients.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Recruit trainers. Present all the technical requirements.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Work closely with the sales team to understand the requirement agenda and share the proper solution as per the requirement.
• Worked on LMS tool like Canvas and exploring the e-learning courses as Instructional Design.
• Team player as well as individual contributor. Providing solutions for both IT and Non-IT training needs

Roles and Responsibilities:

• Hands-on experience in Training & Development activities, such as - Training Need Analysis (TNA), Training Need Identification (TNI).
• Training Forecast, Competency Assessment, Role Based Training, Training Evaluation, Vendor Management, Training Metrics & Reports, Post Training Evaluation, Client interaction.
• End to end Training coordination , Training solution , Training delivery and operational tasks like logistics, PO, Invoice etc.
• Talent Acquisition- Hands-on experience in niche skill development, skill enhancement. Expertise in designing & implementing effective training practices to suit the needs of organization.
• Expertise in Managing the training -cycle for sourcing the best talent from diverse sources after identification of resource requirements.
• Planning, strategizing and fulfilling all requirements of Business.
• Experience working in software product company technical recruitment environment. Strong sourcing, screening, and interviewing skills.
• The ability to prioritize, manage time well, and work closely with the technology team to quickly address needs and adjust focus as needed.

• Handling end to end recruitment process . Initial screening and profile matching with reference to qualification, experience, relevant skill, communication skills, team compatibility etc.
• Sourcing profiles form various recruiting channels like - job portals (Naukri, Monster, etc.), Linked In, Passive recruitment, Employee referrals etc. as per the job specifications.
• Conducting initial interviews to determine experience, skill level and probe the candidate for view of his/her responsibility in the projects. Ensuring that resume appropriately reflects candidates experience and requirement in line with the requirement.
• Schedule interviews and co-coordinate with candidates, technical panel for next levels of interviews till closure. Negotiating salary/pay rate with candidates/subcontracting companies to close positions. Regular follow ups with offered candidate until on-boarding.
• Established and maintained professional relationship with candidates. Proactively maintain an effective resource database management system to close the manpower requirement with minimum time.
• Updated HR database with new employee information, changes in benefits, and other details.
• Oversaw hiring, staffing, and labor law compliance.
• Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
• Partnering with hiring managers to determine staffing needs. Screening resumes. Performing in-person and phone interviews with candidates. Administering appropriate company assessments. Performing reference and background checks.
• Making recommendations to company hiring managers. Coordinating interviews with the hiring managers. Following up on the interview process status. Maintaining relationships with both internal and external clients to ensure staffing goals are achieved.
• Communicating employer information and benefits during screening process. Completing timely reports on employment activity. Conducting exit interviews on terminating employees.