Vidya Mohit
Thane
Summary
Accomplished Store Manager with a proven track record at Wacoal India, enhancing sales LFL growth by 10% through leadership and operational excellence. Skilled in store operations oversight and fostering strong customer relationships, I excel in driving performance and process improvements within dynamic team environments.
Overview
14
14
years of professional experience
Work History
Store Manager
Wacoal India
Mumbai
02.2024 - 02.2025
- Sales - Mainly sales driven focus, achieving 100% sales LFL growth by 10%
- Replenishment on daily basis Managing global count on weekly basis
- Responsible of the day to day running of the store, making reports, Maintaining the standards, Replenishment of all Bu and ensuring legal compliance on pricing etc
- Setting & ensuring achievement of sale target which has been set for the store and department
- Managing and resolving customer complaints and queries
- Ensure minimization of shrinkage level in the department and also training the team how to handle merchandize which can reduce our Soiled and Damage
- Develop team members by providing timely and constructive feedback to help team members to identify their strength and weakness on weekly and monthly basis
- Working on adequate learning and development of team member through product knowledge & system training
- Ensuring Visual merchandising guideline are followed and standard are maintained
- Team Building and Leadership Working with a team up to 4 people and ensuring that high quality services are delivered in line with international standards
- Senior Provided Constant feedback to Motivate, develop, counsel and appraise team members so that their individual and team performance is of the required standards and meets the present and future needs of the business
- Responsible to ensure that the STORE follows the basis SOPS
- Opening & closing of the STORE (OPTION) Mailing the DSR to the head of department
- Emphasis on building and maintaining strong customer relationship for the better benefit for the organization
- Maintained friendly and professional customer interactions
Section manager
Marks & Spencer India Pvt Ltd
Mumbai
01.2014 - 11.2023
- Responsible of the day to day running of the BU, making reports, Maintaining the standards, Replenishment of all Bu and ensuring legal compliance on pricing etc
- Setting & ensuring achievement of sale target which has been set for the BU and department
- Implement innovative ideas, running competition among the sales team to drive business
- Ensuring every garment are hard tag before displaying on floor
- Ensure minimization of shrinkage level in the department and also training the team how to handle merchandize which can reduce our Soiled and Damage
- Develop team members by providing timely and constructive feedback to help team members to identify their strength and weakness on weekly and monthly basis
- Working on adequate learning and development of team member through Job, product and cashier training
- Ensuring Visual merchandising guideline are followed and standard are maintained
- Responsible for conducting audit for achieving standard of Fitting room and Cash till area
Sales executive
Fuel Fashion Store
Mumbai
11.2012 - 12.2013
- Team Building and Leadership Working with a team up to 8 people and ensuring that high quality services are delivered in line with international standards
- Senior Provided Constant feedback to Motivate, develop, counsel and appraise team members so that their individual and team performance is of the required standards and meets the present and future needs of the business
Sales executive
Adidas Matrix
Mumbai
10.2010 - 02.2012
- Responsible to ensure that the STORE follows the basis SOPS
- Opening & closing of the STORE (OPTION) Mailing the DSR to the head of department
- Emphasis on building and maintaining strong customer relationship for the better benefit for the organization
- Maintained friendly and professional customer interactions
Education
Bachelor Degree - Sociology
Mumbai University
Mumbai04.2012
Skills
- Friendly
- Leadership
- Working with a team
- Operational budgeting
- Store operations oversight
- Process improvements
- Cash management
- POS systems
- Operations oversight
- Goals and performance
Languages
English
Personal Information
Date of Birth: 12/20/87
Timeline
Store Manager
Wacoal India
02.2024 - 02.2025
Section manager
Marks & Spencer India Pvt Ltd
01.2014 - 11.2023
Sales executive
Fuel Fashion Store
11.2012 - 12.2013
Sales executive
Adidas Matrix
10.2010 - 02.2012
Bachelor Degree - Sociology
Mumbai University
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