Vidya Nair
Senior Manager
Pune
Summary
A seasoned HR professional with over 20 years of experience in HR Operations and HR Business Partner roles, demonstrating a strong track record in strategic HR management, operational excellence, and employee relations. Adept at leading high-performing teams, driving organizational change, and implementing innovative HR solutions to enhance business performance and employee engagement.
Innovative and strategic thinker with collaborative approach and strong leadership skills. Possesses deep understanding of business operations and financial management, with proven ability in project management and team development. Committed to driving organizational success through impactful decision-making and effective resource allocation.
Overview
20
20
years of professional experience
1
1
Certification
4
4
Languages
Work History
Senior Manager
Zensar Technologies Ltd
02.2020 - Current
- Company Overview: Zensar Technologies Ltd. was incorporated in March 26 1963. The Company is a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital Transformation journeys.
- Develop and implement HR strategies aligned with the overall business strategy.
- Lead and manage the HR Operations team to ensure efficient and effective HR service delivery.
- Develop, implement, and continuously improve HR policies, procedures, and processes.
- Ensure efficient execution of HR service requests and transactions.
- Oversee the development, implementation, and continuous improvement of HR policies, procedures, and processes.
- Ensure compliance with labor laws and company standards.
- Partner with HR Business Partners, Compensation & Benefits, Talent Acquisition, Finance, and other internal partners.
- Maintain effective communication channels and relationships with business units and other partners.
- Lead a team providing first-line assistance to employees on general HR administrative matters.
- Lead, mentor, and develop a high-performing HR Operations team.
- Provide guidance and support to team members on complex HR issues.
- Manage a team of HR Operations to deliver high-quality HR services.
- Address routine problem resolution or referral on matters related to employment, pay & benefits, administration, and employee relations.
- Manage day-to-day operations of HR Ops to ensure all KPIs/SLAs are met or exceeded.
- Liaise and work in partnership with the HR Shared Service.
- Develop and implement dashboards and balance scorecards.
- Utilize workforce metrics to inform decision-making and enhance HR operations.
- Conduct organizational assessments and facilitate change management processes.
- Lead digital transformation initiatives and optimize HR processes for better service delivery.
- Partner with other HR functions to drive and leverage HR programs, including performance management, compensation, executive and employee development, succession planning, workforce optimization, staffing, and benefits.
- Streamline HR functions, report on HR metrics, enhance workforce retention.
- Manage termination processes, risk, and ensure staff wellness and compliance with regulations.
- Zensar Technologies Ltd. was incorporated in March 26 1963. The Company is a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital Transformation journeys.
Manager
Capgemini India Pvt Ltd
07.2007 - 02.2020
- Company Overview: Capgemini is headquartered in Paris, France and operates in more than 30 countries. Capgemini is the partner of choice for leading businesses across all sectors.
- Responsibility for the entire gamut of Human Resource Management, handling entire vertical with total manpower strength of close to 5500 associates.
- Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to directors, managers, and staff within the organization.
- Working closely with the Sr. Vice President of the cluster for running multiple initiatives on associate engagement, retention & ensuring HR Strategies are aligned with the Business.
- Resolving employee grievances & fostering healthy / professional work environment, thru’ interactions.
- Collaborating with key stakeholders to proactively identify areas where HR can add value to ensure associate satisfaction and provide work-life balance to the associates.
- Have focused and contributed mainly on Policies and process development, aligning Unit HR business to Corporate HR, Employee Relations, extensively worked on policies, MIS and documentation.
- Conceptualizing and providing HR based training programs like Performance Appraisal.
- Ensuring timely submission of appraisal by the associates. i.e. KRA setting, Mid & Annual appraisal programs.
- Manage the HR budget for multiple business units against the annual bonuses & annual appraisal programs.
- Plan for employee’s performance appraisal, job evaluation and development.
- Plan and direct for Training of employee including senior managers, maintain contact with outside resources for training.
- Designing & implementing interventions to enhance engagement levels of employees.
- Provide accurate information during the meetings and counsel/educate employees as required.
- Innovative Associate Engagement events: Conceptualization, organization and execution.
- Associate Retention, Engagement and Motivation.
- Proactive escalation management.
- HR Policy Administration (Interpretation and Query Resolution).
- Alignment with Line Management for HR-Business Interface.
- Responsible for retention, fun at work and other ‘away -from-home’ initiatives.
- Tracking of issues and concerns raised in the meetings and coordination with the program manager /delivery head and the concerned support functions to close the action items.
- Career & job counseling to all associates along with delivery stakeholders.
- Act as an extended arm of the corporate ensuring execution of all HR activities (Performance Cycle, Training, Team Building, Rewards & Recognition etc) within an SBU.
- Working closely with SBU managers and ODC Heads in ensuring associates are motivated and well performing.
- Managing the Performance Appraisal Process from end to end (KRA Setting, Appraisals).
- Participating and giving feedback in the appraisal discussions.
- Recommending and rationalizing salaries for appraises based on various parameters.
- Roadmaps for career planning and succession planning through the rotation policy.
- Ensuring timely and proper execution of the performance management cycles in collaboration with the Compensation department.
- Facilitate the preparation and execution of a plan for development of high-potential employees, in collaboration with unit managers.
- Ensuring effective handling of mainstream absorption.
- Identification of PIP cases through the appraisal process and implementation of the PIP policy as applicable.
- Facilitate training programs by working with Delivery Managers, Project Managers, and Learning Organization to identify and address training needs through various appraisals, surveys.
- Conducting a development needs analysis.
- Identification for performance based and development-based training needs.
- Coordinate team-building programs for ice-breaking.
- Enabling root cause analysis & subsequent actions to reduce attrition by proactively getting employee concerns addressed and working with managers to ensure people are satisfied in their roles.
- Flight risk and Root cause analysis - identification of preventive / corrective action plan.
- Database of increments done during appraisals.
- HR score Card & Pulse Reports.
- Training & Attrition Analysis Reports other HRMIS.
- Strategic Partnering with the delivery teams for smooth execution of project and conducting unit level HR initiatives.
- Managing Communication Initiatives (EBMs, Team Meetings, Pizza and Coke sessions, 1:1 session, Skip Level sessions).
- Worked closely with the internal communications team to develop key strategic messages for the internal audiences.
- Help institute rewards & recognition scheme.
- Communicate values, updates, strategic intent, performance indicators on a regular basis to associates.
- All internal communication for HR related purposes-project briefings, mails, posters, notices etc.
- Organize internal events to promote the company to the internal clients.
- Establish and maintain appropriate systems for measuring necessary aspects of HR development.
- Exit process and analysis, Implementing Exit Management Execution of HR policies and schemes.
- Coordination with KM2.0 Administrator for updating of KM2.0 (People Process).
- Implementation of Induction Process for the centre.
- Completion of the entire Onboarding process of new joinees in the organization.
- Orient new employees joining Managing People Process reports.
- Guiding all the new joinees with the HR policies of the organization and hand-holding them with all the required information.
- Single point of Contact for all the queries related to the people process of the organization for Pune.
- Following all the policies of the organization related to Laterals/ fresher’s on boarding.
- Manage and control departmental expenditure within agreed budgets.
- Audit and authenticate all documents related to legal, salary statements and distribution, policies etc.
- Develop and Maintain healthy relation with Govt. and Non Govt. Organizations for better and fast functioning of organization.
- Revamp and up gradation of existing processes and systems.
- Handling the Transfer cases across various GBU’s of the organization specifically transfers within FS & Non FS.
- Work on the HR portal/ Systems for updating the data to generate management reports.
- Involved in the verification process of the candidatures of the offered candidates for specific clients.
- Co-ordinating with Finance team for following all the budgetary policies of the organization.
- Had been a part of the Layoff re-hiring during the recession and had been involved in the entire process in Pune.
- Handled helpdesk queries related to all the HR policies for a year of the duration.
- Capgemini is headquartered in Paris, France and operates in more than 30 countries. Capgemini is the partner of choice for leading businesses across all sectors.
HR Admin/ Executive
Proquest Solutions Pvt Ltd
04.2005 - 03.2007
- Company Overview: Proquest Solutions is an IT organization based in Pune and is in ON DEMAND IT solutions in HR, CRM and Sales.
- Handling online Recruitment Procedure. PA Reports, Payroll, AR Reports, Training.
- Maintaining Day-to-day Accounts on the System.
- Taking care of the Audit of the Company.
- Coordinating various Seminars, Conference in the organization.
- Scheduling Interviews of the candidates, sourcing, screening, job posting and mass mailing.
- Co-ordinating the On-boarding process within the company.
- Single point of contact in HR and handling the entire processes, policies within the organization.
- Handling Payroll activities of all the employees and generating MIS, reports of attendance, leaves and taking care of Budgets, travel allowances and monetary tasks.
- A complete administrative/ HR policy role to handle and settle the organization need.
- Proquest Solutions is an IT organization based in Pune and is in ON DEMAND IT solutions in HR, CRM and Sales.
Education
Post-Graduation - Human Resource Management
MIT School of Distance Education
04.2001 -
Bachelor of Commerce - undefined
MMCC, Pune
HSC - undefined
Maharashtra State Board
SSC - undefined
Maharashtra State Board
Skills
- Strategic HR Management
- HR Operations Leadership
- Change Management
- Employee Relations
- Data-Driven Decision Making
- Digital Transformation
- Policy Development and Compliance
- Team Development and Mentorship
- Collaboration and Partnership
Summer Internship
Alfa Laval, Indian Card Clothing, Divgi Metalwares, Uma Tools, Shubha Industries, Human Resources
Projects Assignments - Seminar
Attended a Seminar on Business Administration
Personal Information
- Date of Birth: 01/28/84
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Corporate Social Responsibility - Activities
- Visit to schools
- Environment awareness program
- Flood rescue areas
Certification
Lean Six Sigma – Green Belt
Timeline
Senior Manager
Zensar Technologies Ltd
02.2020 - Current
Manager
Capgemini India Pvt Ltd
07.2007 - 02.2020
HR Admin/ Executive
Proquest Solutions Pvt Ltd
04.2005 - 03.2007
Post-Graduation - Human Resource Management
MIT School of Distance Education
04.2001 -
Bachelor of Commerce - undefined
MMCC, Pune
HSC - undefined
Maharashtra State Board
SSC - undefined
Maharashtra State Board
Similar Profiles
VIJAY GAIKWADVIJAY GAIKWAD
Service Desk Engineer at Zensar Technologies LTDService Desk Engineer at Zensar Technologies LTD
Raksha SrivastavaRaksha Srivastava
Senior Scrum Master at Zensar Technologies LtdSenior Scrum Master at Zensar Technologies Ltd
Prakash RaghunathanPrakash Raghunathan
Software Quality Assurance Manager at Zensar TechnologiesSoftware Quality Assurance Manager at Zensar Technologies