Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency, overseeing every facet of management with strong project management and decision-making skills and sound judgment to positively impact company success. Brings comprehensive knowledge of Corporate Finance, strategic planning and technical operations. Skilled at coordinating project plans and personnel resources to complete work under tight deadlines.
Work History
Director – Wealth Management Policies & Process, AME
Standard Chartered Global Business Services
09.2022 - Current
Started my role as Associate Director (Sep 2022) and promoted to Director within 1 year (in Apr 2024)
Improved project efficiency with strategic planning of requirements, rigorous testing and time management
Change Governance / Process Transformation: Facilitated successful deployment of 8 major system deliveries & 13 code change / data patch requests in Production leading to Operational efficiency & increase in Straight Through Processing rate
Standardized & Streamlined TLM process (Kenya), FI Client commission process (Zambia), process validation of closed accounts (UAE), leading to reduction in manual efforts
Designed & ensured timely submission of Governance dashboard with Governance metricesand other submissions to stakeholders
Reviewed Gap analysis and ensured adherence to the Group Policy changes
Facilitated implementing adherence to Group’s directive on Wealth Lending offering to UK residents
Managed shared responsibilities of WM COO role over and above my responsibilities - for resolving error disputes, Complaints management, facilitating RM training, adherence to Policy & Process in UAE
Associate Director - Treasury Liquidity, FTP
Standard Chartered Global Business Services
01.2021 - 08.2022
Facilitated the bank's regulatory transition from IBOR to RFR for Treasury systems
Instrumental in implementing Operational Risk Framework for FTP with Governance and Controls
Enabled Transformational mindset by way of Continuous improvement in solving problems through innovative solutions and implementation within 90 day cycle
Designed and publish of insightful MIS dashboard to the Management team
Supported Product Pricing schedule implementation in major markets
Senior Manager – Fund Transfer Pricing Biz Support, Liquidity
Standard Chartered Global Business Services
04.2018 - 12.2020
Started FTP role as Manager in Apr 2018 and promoted as Senior Manager in Apr 2020
Led Fund Transfer Pricing (FTP) Biz support team of 11 members & SLA with 43 countries across the globe
Won the SCB's hackathon event by providing innovative solutions to automate manual processes and implementation of the same, leading to manpower saving and operational efficiency
Successfully set up team at Bangalore; achieved BCP testing scenarios both at Bangalore and Chennai
Identified potential automation opportunities; initiated and achieved Robotics process automation for manual processes which led to 2 FTE saving
Demonstrated proficiency in preparing and presenting management presentations, appraising stakeholders of important events
Successfully handled situation of manpower crisis; handled Business without any disruption even at capacity of 50%
Accomplished Process migration from other teams within targeted deadlines
Senior Manager – Treasury, Finance & Controlling
Daimler India Commercial Vehicles Private Limited
07.2011 - 08.2017
Started the role as Manager in Jul 2011 and promoted as Senior Manager in Apr 2015
Handled INR 5.5 Bn investment (Fixed deposit) portfolio for 4 group entities and Managed FX exposure of Eur 500 Mn p.a. for the group entities
Framed Rules of Procedure for Forex management in line with global standards
Led the team & ensured finalizing Cost sharing agreements as per Scope of Engagement
Management Information System – Streamlined and implemented simplified, robust MIS
Successful representation in various top-level leadership meetings
Facilitated Treasury Budgeting and Cost Allocation finalization
Evaluated alternatives to replace the existing Bulk Trust process in Japan
Instrumental in preparation of the Treasury merger process manual released by the Vice President – Investor relations & Treasury, Daimler AG at the Bankers Meet 2014
Enabled Cost saving by reduction in bank guarantee commission resulting in cost saving of INR 0.5 Mn; Forex charges leading to saving of INR 0.75 Mn
Facilitated implementation of local currency invoicing for one of group entities
Assistant Manager – Corporate Finance
Dishnet Wireless Ltd (Aircel group)
08.2007 - 10.2009
Bank account & Liquidity management; Investment of surplus funds
Devised MIS Reporting on fund & non – fund movement in Treasury operations, Investment trends; Stock, Money and Forex markets
Manager – Accounts
Gympac Fitness Systems Pvt Ltd
11.2006 - 08.2007
Fund Management – Monitoring Cash and Bank Position on day-to-day basis
Optimize operational costs in line with the Management policy and industry standards
Submission of Financial statements to the management every month & Communication of Budgets at the beginning of the month
Ensure audit and statutory compliance
Manager – Accounts
Elpar Enterprises Pvt Ltd
12.2004 - 11.2006
Responsible for Accounting, statutory compliance with respect to audit, Taxation, MIS, Cash flows & budgeting
Financial Auditor
Horwath Bahrain
08.2004 - 11.2004
Controlling the audits to ensure compliance within deadlines
Education
Post Graduate Diploma in Business Administration (PGDBA) in Finance -
Symbiosis
Accounting Technician -
Institute of Chartered Accountants of India
Intermediate Level in Chartered Accountancy -
Institute of Chartered Accountants of India
B.Com (Bachelor of Commerce) - undefined
University of Madras
Skills
Project Management
Operations Management
Team Leadership & People Management
Creativity and Innovation
Budget Management
Problem-Solving
Continuous / Process Improvements
Professionalexperience
18 Years
Personal Information
Nationality: Indian
Accomplishments
Star performer for 2023 in the Wealth Management, Policies & Process, Africa & Middle East Region
Bagged GEM (Going the Extra Mile) Award for commendable role in Central Governance, Africa & Middle East (2023)
Bagged “Business Excellence Award” for winning SCB’s Hackathon event & providing innovative solutions for eliminating manual processes & successfully implementing the same (2020)
Successfully implemented the Accelerate program in FTP as part of Agile Ways of Working & embedding lean principles, leading to improved efficiency (2020)
Awarded “Business Champ Award” for excellent contribution in automation of manual process in SCB, through Robotic solution (2019)
Attended “Operational Management Simulation Workshop” in SCB & Certified as Champion of GBS Transformation journey aiming towards building greater service capabilities (2018)
Awarded for “Excellent Work & Key Contribution” in Daimler India for India Treasury Merger and Consolidation (2014)
Certified as “Techno Banker” in Daimler (2014)
Awarded for “Committed Efforts & Exceptional Performance” in Daimler India (2011)
Certified as the “Next Generation Manager” upon completion of IBM – Harvard based prestigious training for promising New Generation Managers in Aircel (2008)
Awarded “Star Employee for the year 2006-2007” in Gympac for “Streamlining the Accounting Processes and Standards” (2007)
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA
<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation
<ul>
<li>Led a team of three in the credit risk function for borrowers in North India.</li>
<li>Managed complete documentation process for corporate loans, ensuring accuracy and regulatory compliance.</li>
<li>Reviewed legal documents to verify compliance with internal policies and regulations.</li>
<li>Collaborated with legal counsel and relationship teams to close transactions promptly.</li>
<li>Resolved loan document discrepancies within policy framework, minimizing risks and delays.</li>
<li>Improved loan documentation processes, achieving a 99% accuracy rate.</li>
<li>Partnered with product and governance teams to refine banking products based on customer needs.</li>
<li>Directed relationship management efforts to enhance stakeholder engagement and process improvements.</li>
</ul> at Standard Chartered Bank<ul>
<li>Led a team of three in the credit risk function for borrowers in North India.</li>
<li>Managed complete documentation process for corporate loans, ensuring accuracy and regulatory compliance.</li>
<li>Reviewed legal documents to verify compliance with internal policies and regulations.</li>
<li>Collaborated with legal counsel and relationship teams to close transactions promptly.</li>
<li>Resolved loan document discrepancies within policy framework, minimizing risks and delays.</li>
<li>Improved loan documentation processes, achieving a 99% accuracy rate.</li>
<li>Partnered with product and governance teams to refine banking products based on customer needs.</li>
<li>Directed relationship management efforts to enhance stakeholder engagement and process improvements.</li>
</ul> at Standard Chartered Bank