Manage end-to-end hiring for retail, design, production, and sales teams.
Collaborate with department heads to identify workforce needs.
Ensure smooth onboarding and orientation for new hires.
Employee Relations & Engagement:
Address employee concerns and maintain a positive work culture.
Organize engagement activities to boost morale and retention.
Act as a bridge between management and employees for effective communication.
Performance Management & Training:
Oversee performance appraisal processes and goal-setting.
Identify skill gaps and arrange training for design, production, and retail staff.
Support leadership development and career growth programs.
Compensation & Compliance:
Manage payroll, attendance, and leave records.
Ensure adherence to labour laws, wage regulations, and workplace policies.
Handle employee benefits, PF, ESI, and other statutory requirements.
HR Policy Development:
Create and update HR policies in line with industry standards.
Ensure all employees are aware of and adhere to company guidelines.
Administrative Responsibilities:
Office & Factory Administration:
Oversee daily operations at corporate offices, retail outlets, and production units.
Ensure a smooth workflow between design, production, and sales departments.
Vendor & Facility Management:
Coordinate with suppliers and service providers for office and factory needs.
Ensure proper maintenance of equipment, utilities, and safety compliance.
Legal & Compliance:
Ensure compliance with labour laws, environmental standards, and industry regulations.
Maintain legal records, contracts, and necessary documentation.
Logistics & Inventory Support:
Assist in managing employee uniforms, office supplies, and raw materials for production.
Oversee travel arrangements and accommodation for employees when required.
Event & Coordination:
Organize employee training sessions, team-building activities, and corporate events.
Assist in fashion shows, product launches, and other promotional activities.
HR Implant
ONESTOP Retail P. Ltd.
06.2024 - 09.2024
Recruitment: Sourcing and screening candidates, writing job descriptions, and posting job advertisements
Onboarding: Ensuring new employees are properly integrated into the company
Training and development: Providing training and development opportunities to employees
Compensation and benefits: Managing payroll and ensuring employees are paid correctly and on time
Employee relations: Ensuring a positive workplace culture and managing employee relations
Performance management: Evaluating employee performance and providing feedback
Health and wellness: Supporting employees with mental health, health issues, and other life circumstances
Disciplinary actions: Handling disciplinary actions and advising employees on performance problems
Employment law: Advising employees and line managers on employment law and company policies
Document management: Keeping track of employee records, including attendance, vacations, and medical leave HR accurately tracks employee time and attendance to ensure timely and accurate payments.
HR Implant
ONESTOP Retail P. Ltd.
01.2024 - 06.2024
An HR Implant works on-site at a specific business location, acting as a bridge between the company’s HR department and the operational staff. The role ensures smooth HR functions and compliance while supporting daily workforce needs.
Recruitment & Onboarding
Coordinate recruitment processes for store and warehouse staff, including screening and interviews.
Ensure timely onboarding and induction of new employees.
Handle documentation, background verification, and contract signing.
Employee Relations & Engagement
Address employee concerns and grievances on-site, ensuring a positive work environment.
Act as the first point of contact for HR-related issues and escalate as needed.
Organize employee engagement programs, team-building activities, and celebrations.
Attendance & Payroll Management
Track employee attendance, leaves, and working hours to ensure payroll accuracy.
Handle biometric system management and resolve attendance-related discrepancies.
Assist in processing salaries, overtime calculations, and incentive payouts.
Performance Management & Compliance
Monitor employee performance and provide feedback to HR leadership.
Ensure adherence to company policies, retail SOPs, and disciplinary guidelines.
Support performance review processes and probation evaluations.
Training & Development
Identify training needs and coordinate skill development sessions for store employees.
Conduct training on customer service, POS (Point of Sale) systems, and company policies.
Statutory Compliance & Documentation
Ensure compliance with labour laws, PF, ESI, and other statutory requirements.
Maintain records of employee contracts, ID proofs, and HR-related documentation.
Handle audits and inspections related to HR and compliance.
Store Operations & Administrative Support
Support HR policies related to shift scheduling, uniform distribution, and workplace safety.
Coordinate with regional HR teams for reporting and approvals.
Assist in handling vendor coordination for facility maintenance and housekeeping.
Tele Supports Officer
International Government College
03.2022 - 03.2023
Making calls to students for pending documents required for the admission process of the respective courses applied in the college.
Sending emails on daily basis for various queries raised by the students or the agents of the students for various admission information.
Handling the Pre Departure Orientation held at all 3 terms of the academic year of the College.
Attended and coordinated for Orientations held in Mumbai, Chennai, Delhi, Aurangabad, Chandīgarh and Punjab.
Also attended and co-ordinated for the client meet held by Algonquin College at Delhi 2022 for the agent’s appreciation.
Teacher
07.2011 - 03.2020
TAUGHT STUDENTS ALL SUBJECTS
Telesales Co - Ordinator
Infomedia 18
11.2009 - 07.2011
Started with ADEA (Automotive Dealership Excellence Awards) co-ordination it included telecalling to all the participates all over India.
Explaining them the procedure of form filling on calls & submitting the same through emails or by post.
Calling & coordinating with the shortlisted dealers for more details.
Sending invitations for the actual event.
Also did calling & coordination of Engineering Expo 2009 – 2010
Started making sales calls & collection calls for various magazines of Infomedia18 like Search, Modern Machine Tools, Modern Medicare etc.
Customer Care Executive
Kotak Securities
05.2008 - 01.2009
Co-ordination with various departments and centre for various information and data
Making Inbound & Outbound calls for trading, demat account opening & other quires.
Sending Emails on daily basis with MIS
Handling day to day online customer related queries - ledger balance, nominee updating, money transfer, delivery report & transaction reports.
Posting of various form through emails to the existing customers
HR & Time Office
Indian Express Newspapers Ltd.
Mumbai
10.2001 - 01.2006
Marking Attendance report, leave records & handling petty cash
Preparing vouchers and writing salary cheques of employees
Preparing vouchers of M3 & M4 categories.
Done recruitment of Gov. apprentices, shortlisted candidates for space marketing & elec. engineers.
Monthly allowance voucher for M4 and below employees.
Preparation of vouchers against production of bills (M3 & above, outstation reimbursements)
Records of Temporary employees (voucher) & Mobile Bills
Co-ordination with various departments and centre for various information and data
Preparing MIS reports & generating it to various departments of all branches.
Generating various reports & Entertaining internal customers & Visitors
Employee Family Benefit Scheme & Attending telephone calls.
Preparing Identity / Press Cards
Other HR & Time Office related activities
Education
S.S.C -
St. Joseph's High School
Mumbai
H.S.C -
Ramnivas Ruia College
Mumbai
T.Y.B.A. -
Kalina University
Mumbai
Languages
English
Hindi
Marathi
Hobbies and Interests
Animal Lover
Riding
Personal Information
Date of Birth: 01/27/81
Marital Status: Married
Additional Qualifications
Certificate Course on Women Rights, Pursuing, 03/25
Diploma Course in Human Resources, Welingkar Institute, B+, 05/05
Professional Opera Singer at Metropolitan Opera Nashville Opera Minnesota OperaProfessional Opera Singer at Metropolitan Opera Nashville Opera Minnesota Opera