Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vidya Rengaraj

Bangalore

Summary

Dynamic Senior Lead PMO and IT Quality Manager at Bosch Global Software Technologies, skilled in project management and quality assurance. Successfully implemented quality standards, enhancing compliance and efficiency. Proven ability to analyze risks and drive improvements, leveraging Microsoft Power BI for data insights. Strong communicator, fostering collaboration across cross-functional teams. Demonstrated ability to lead teams towards achieving consistent product quality and operational efficiency. Improved system processes and documentation, resulting in enhanced product reliability and customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Lead PMO and IT Quality Manager

Bosch Global Software Technologies
Bangalore
08.2022 - Current

PMO Responsibilities:

  • Coordination with project managers to oversee the successful execution of multiple projects simultaneously.
  • Establish and maintain project documentation, including project plans, schedules, risk registers, and status reports.
  • Conduct regular project reviews to assess performance, identify issues, and implement corrective actions as necessary.
  • Supporting program manager for PRC meeting reports preparation.
  • Collaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.
  • Coordinate within teams for ASPICE preparation, QGPx and PMAP.
  • Manage project budgets and resources, including allocating resources, tracking expenses, and monitoring financial performance.
  • Facilitate communication and coordination between cross-functional teams to ensure project milestones are met on time and within budget.
  • Assist in tracking project progress, identifying risks, and implementing mitigation strategies.
  • Prepare and maintain project documentation, including meeting minutes, action items, and project-implemented corrective action plans designed to address any deficiencies found during internal or external audits of IT projects.

As IT Quality Manager:

  • Developed and implemented quality assurance standards and processes for IT projects.
  • Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
  • Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement
  • Conducted audits to ensure that products met specified requirements prior to release into production environment.
  • Managed the development and maintenance of quality management systems (QMS), ensuring continuous improvement and efficiency.
  • Reviewed project documentation such as test plans and user requirement specifications for accuracy and completeness before approval.

Data Analyst

HP
Bangalore
12.2021 - 06.2022

I worked as Data Analyst in HP for E-Commerce Platform. My responsibilities included,

  • Preparing reports for the management stating trends, patterns, and predictions using relevant data.
  • Streamlining communication channels between Sales, Operations, Accounts and other teams.
  • Analyzing data and recommendations on which skills are performing well.
  • Build relationships with Marketplace Sellers/logistics partners/third party vendor/ payment gateways.
  • Maintain TAT as per set guidelines, to ensure smooth and timely operations.

Process Analyst

HP
Banaglore
10.2020 - 11.2021

I worked as a Process Analyst at HP for Greater Asia. My responsibilities included,

  • Handling the process for DRS (Device Recovery Service) across the Greater Asia, India region.
  • Helping the stakeholders make effective business decisions by analyzing the sales across regions.
  • Facilitate the whole process of payments and reporting across the GAIN region by communicating with various stakeholders of the company.
  • Making interactive dashboards that help to get clear and crucial insights from raw data.
  • Created detailed reports on project progress, results, and recommendations for further improvement.
  • Identified potential risks associated with implementing change initiatives.

Marketing Analyst

IBM
Bangalore
01.2017 - 08.2020

I worked as a Marketing Analyst for analytical products, and as a Paid Media Analyst as part of the Marketing Services Centre. My role was to develop proof-of-concept products for managing our analytics programs. My responsibilities included,

  • Analyzing marketing data to derive actionable insights and communication through various media.
  • Analyzing End to End Campaign Performance, Business Trends for IoT through various platforms and share insights.
  • I also played the role of Paid Media Analyst as a part of this role.
  • Improved the conversion by 27% across the funnel by providing in-depth analysis for pipeline, response, and lead management.
  • I was involved in designing a campaign analysis framework and an automated toolkit for marketing automation.
  • Worked with different stakeholders across various regions to implement projects in IoT.

Campaign Specialist

IBM
Bangalore
10.2015 - 12.2017

I worked as a Campaign Specialist conducting A/B testing, managing search engine marketing, and creating keyword-rich content for marketing initiatives as part of the Marketing Services Centre. My responsibilities included.

  • Assist the segment and campaign manager and coordinate with internal clients to plan and fabricate marketing campaigns.
  • Supervise the effective implementation of marketing campaigns, and recommend changes and modifications to various campaign data.
  • Maintain all data and update management systems for various campaigns.
  • Analyze systems, recommend improvements to all campaigns, and prepare appropriate reports.

Technical Specialist

Bosch Global Software Technologies
Bangalore
01.2014 - 09.2015

I worked as a Technical Specialist in Vendor Management, My responsibilities included.

  • Identify new vendors for various internal BOSCH departments to outsource technical work.
  • Negotiate with vendors to keep the price point to match internal budgets.
  • Manage the workflow for necessary approvals using Bosch specific tools.
  • Provide bi-weekly tracker on Vendor performance & opportunities with new vendors.
  • Provide training to new vendors who are on boarded to internal projects

Education

Bachelor of Commerce - Business/Commerce- General

Jyoti Nivas College Autonomous, Bangalore
Bangalore
10-2013

Skills

  • Project management
  • Quality assurance
  • Quality Auditing
  • Risk assessment
  • Quality management system
  • Configuration Management
  • Microsoft Power BI
  • Quality Control

Certification

  • Salesforce Certified Administrator
  • Service design from Udemy
  • Quality Management Foundation from Ln Learning
  • Quality Management for Operational Excellence

Timeline

Senior Lead PMO and IT Quality Manager

Bosch Global Software Technologies
08.2022 - Current

Data Analyst

HP
12.2021 - 06.2022

Process Analyst

HP
10.2020 - 11.2021

Marketing Analyst

IBM
01.2017 - 08.2020

Campaign Specialist

IBM
10.2015 - 12.2017

Technical Specialist

Bosch Global Software Technologies
01.2014 - 09.2015

Bachelor of Commerce - Business/Commerce- General

Jyoti Nivas College Autonomous, Bangalore
Vidya Rengaraj