Vidya Sudeep
Bengaluru (Willing to relocate)
Summary
A Senior Consultant - Manager exploring opportunities to pivot into the HR domain, building on my vast experience in project and program management, managing multiple stakeholders, and delivering complex digital transformation and change management projects in a cross-cultural, international workspace across the insurance, banking, and financial service industries.
- Drawing on over 15 years of rich experience in leading and managing distributed teams across geographies and industries, along with a demonstrated track record of achieving business objectives.
- Aiming for a career transition into the HR domain by focusing on generalist roles, partnering with business leaders to enable a better employee experience, and providing consultations to the business on hiring, performance management, growth, and retention of talent.
- Seeking to draw on my vast experience managing complex transformation programs across the US, UK, India, APAC, and Australian markets to collaborate across organizational boundaries, manage and influence stakeholders, and drive business growth and development objectives.
- Keen on leveraging my business experience to partner with business leaders in driving operational excellence across the organization, to improve processes, operations, and service delivery.
- Aspiring to play a pivotal role in advocating for the organization’s culture and values, and fostering a positive work environment by navigating and resolving employee relations issues, and managing risk.
- Proficient in the Agile framework and Scrum practices, with rich experience in project management, cross-functional collaboration, teamwork, and stakeholder management.
- Extensive experience in knowledge management, coaching, mentoring, and the development of new team members.
- Acknowledged for exceptional performance and leadership in successfully delivering projects for global insurance clients, showcasing a proven track record in driving excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Principal Consultant
SLK Group
Bengaluru
11.2023 - 06.2024
- Identified business needs through collaboration with clients to develop tailored solutions.
- Facilitated workshops for requirement gathering and alignment with client objectives.
- Contributed to POVs and RFPs within the Domain Consulting Group.
Senior Consultant (Manager - Consultant)
Cognizant Technology Solutions
Bengaluru
02.2021 - 07.2023
- Orchestrated the management of day-to-day project deliverables in an Agile framework for Life, P&C, and Group benefits, involving requirement gathering, analysis, and user story creation.
- Collaborated closely with senior project stakeholders, including the CIO and Project Head, to facilitate successful platform implementations and transitions, resulting in minimal disruption to operations, and enhanced customer satisfaction.
- Led a key transition project from existing platforms to new systems, ensuring seamless integration and minimal disruption to operations.
- Conducted domain knowledge transfer sessions and workshops on the insurance landscape for multiple projects across the company.
- Achieved an improvement in operational efficiency and customer satisfaction through the successful management of complex transformation programs and change management initiatives for North American, ASEAN, and Japanese insurance clients.
- Recognized for outstanding performance and leadership in delivering projects for North American, ASEAN and Japanese insurance clients.
- Worked on Team handling, People management, Hiring and On-boarding as part of the insurance domain group.
Consultant (Business Analyst)
Virtusa Consulting
Bengaluru
11.2019 - 02.2021
- Spearheaded the change management process for a global insurance client, achieving alignment with business objectives.
- Implemented effective strategies for seamless integration and enhanced operational processes.
- Facilitated smooth transitions that contributed to increased client satisfaction.
- Streamlined communication channels to support ongoing change initiatives and stakeholder engagement.
Senior Product Owner (Business Analyst)
Sabre Travel Technologies
Bengaluru
09.2015 - 03.2016
- Led the end-to-end responsibility for product management, including requirement gathering, cross-functional team management and timely deployment of critical projects.
- Successfully defined the product vision, strategy and roadmap, contributing to the enhancement of product offerings and customer satisfaction.
- Coordinated with stakeholders to align on project milestones and deliverables.
IT Analyst (Business Analyst - Life Insurance)
Tata Consultancy Services
Bengaluru
12.2010 - 09.2015
- Played a key role in the Australian Superannuation industry, managing business requirements, project plans and cross-functional collaboration.
- Received accolades for excellence and leadership, contributing to the successful execution of critical projects and initiatives.
Assistant Manager – Relationship Management
IDBI Bank
Mysore/ Madikeri
08.2010 - 11.2010
- Executed dual role in relationship management and bank assurance responsibilities.
Sr. Executive – Underwriting & IT Projects
Metlife Insurance Co. India
Bengaluru
08.2006 - 05.2010
- Successfully managed the financial and medical facets of underwriting, securing enhanced limits, and receiving the Best Performing Underwriter award.
- Supported cross-functional IT cooperation, system enhancements, and training efforts.
Education
Executive General Management Program (EGMP) - General Management
Indian Institute of Management (IIM), Bangalore
Bengaluru05-2016
MBA - Finance And Marketing
Tagore Engineering College, Anna University
Chennai03-2004
B. Com - Commerce
Payyanur College, Kannur University
Kannur03-2002
Skills
- Business analysis and project management
- Team leadership and people management
- Communication skills and problem-solving
- Talent acquisition and hiring
- Performance management
- Change management and digital transformation
- Stakeholder engagement
- Requirements gathering
- Agile methodology and Scrum practices
- Client relationship management and cross-functional collaboration
- Domain knowledge transfer
- Delivery management
- Product life cycle management
Certification
- FLMI (LOMA) – 2022
- AIRC, ARA & Certificate of Regulatory Compliance (LOMA) – 2023
- ITIL Foundation Certification (AXELOS UK) – 2017
- Licentiate Certification (Insurance Institute of India) – 2007
- SAFe Product Owner/ Product Manager – 2022
- Certification in Human Resource Information System (HRIS) – In progress
Accomplishments
- On the Spot Award for Excellence, Tata Consultancy Services
- Best Performing Underwriter, MetLife Insurance Co. (India)
Timeline
Principal Consultant
SLK Group
11.2023 - 06.2024
Senior Consultant (Manager - Consultant)
Cognizant Technology Solutions
02.2021 - 07.2023
Consultant (Business Analyst)
Virtusa Consulting
11.2019 - 02.2021
Senior Product Owner (Business Analyst)
Sabre Travel Technologies
09.2015 - 03.2016
IT Analyst (Business Analyst - Life Insurance)
Tata Consultancy Services
12.2010 - 09.2015
Assistant Manager – Relationship Management
IDBI Bank
08.2010 - 11.2010
Sr. Executive – Underwriting & IT Projects
Metlife Insurance Co. India
08.2006 - 05.2010
Executive General Management Program (EGMP) - General Management
Indian Institute of Management (IIM), Bangalore
MBA - Finance And Marketing
Tagore Engineering College, Anna University
B. Com - Commerce
Payyanur College, Kannur University
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